Paul Mitchell Advanced Education ( Paul Mitchell Schools) Regional Director
Paul Mitchell The School Chicago
Job Description
Job Description
Paul Mitchell Schools is seeking a results-oriented, hands-on Regional Director with proven success leading multiple locations in the beauty education or service industry.The Paul Mitchell Advanced Education Regional Director will oversee multiple school locations and be responsible for driving overall regional performance, creating operational consistency, developing strong School Directors, and ensuring each campus is aligned with Paul Mitchell Schools systems, financial goals, brand standards, and compliance requirements.The right candidate thrives in a fast-paced, multi-unit environment, is passionate about developing people and improving performance, has the flexibility to travel frequently, and is committed to advancing the mission and culture of Paul Mitchell Schools. If this sounds like you, we invite you to read through the criteria and apply! The Ideal CandidateOur ideal Regional Director is a strong leader and coach who knows how to balance people, performance, operations, and financial results.We're looking for someone with:Proven multi-unit leadership experience, with 3+ locations preferred, in education, retail, hospitality, or a related service industryA track record of improving performance metrics and developing high-performing teamsStrong financial and operational acumen, including experience analyzing P&L statements, managing budgets, and driving revenue growthKnowledge of regulatory compliance, preferably within vocational education or another regulated industryExperience preparing for audits and maintaining operational and compliance standards• Exceptional coaching, communication, and leadership skills• The ability to lead through influence, accountability, and relationship buildingA genuine passion for the beauty industry, student success, and the Paul Mitchell Schools culture and valuesKey ResponsibilitiesLeadership & Team DevelopmentLead, coach, and develop School Directors to achieve operational excellence and consistent execution of franchise and brand standardsConduct regular performance reviews, goal setting, and accountability planning with Directors• Foster a strong leadership culture aligned with company values and the "Be Nice" cultureIdentify leadership gaps and support succession planning across locationsProvide ongoing mentorship, training, and support to Directors and key department leadersOperational OversightEnsure campuses operate in alignment with Paul Mitchell Schools systems, policies, and proceduresMonitor daily, weekly, and monthly operational performance through standardized reporting and dashboardsGuide Directors in managing staffing, scheduling, and campus operations effectivelyConduct routine site visits to evaluate facility standards, team performance, and the student experienceFinancial Performance & AnalyticsOversee regional financial performance, including revenue, expenses, profitability, and ROIAnalyze trends across locations and implement strategies to improve performanceEnsure Directors effectively manage budgets, payroll, and expensesReview key financial metrics, including enrollment, retention, service revenue, and retail, and holdDirectors accountable to established goalsSupport forecasting, annual planning, and financial reporting processesCompliance & Risk ManagementEnsure campuses comply with state, accrediting agency, and U.S. Department of Education requirementsOversee preparation for audits, inspections, and regulatory reportingMonitor financial aid and operational compliance across assigned schoolsIdentify and mitigate risks related to compliance, operations, and financial performanceEnrollment & Growth StrategyPartner with School Directors and Admissions Leaders to meet enrollment targets and class-start goalsReview CRM data and enrollment pipelines to identify opportunities and challengesSupport regional marketing and community outreach strategiesDrive initiatives designed to improve conversion rates, retention, and student outcomesEducation & Student OutcomesEnsure each campus maintains high standards in education delivery and curriculum executionMonitor key outcomes including attendance, graduation rates, licensure, and placementSupport School Directors in developing Education Leaders and maintaining compliance with education standardsDrive continuous improvement in student satisfaction and performanceSales, Service & Brand ExperienceEnsure consistent execution of the service guest experience, clinic classroom operations, and retail performance• Monitor inventory control, cash management, and operational systemsUphold brand standards across campuses, including marketing, promotions, and the in-school experienceCommunication & CollaborationServe as a primary liaison between ownership groups and School DirectorsCommunicate regional priorities, initiatives, and performance results clearly and consistentlyLead regional meetings and participate in company-wide leadership eventsCollaborate cross-functionally with finance, compliance, education, and marketing teamsQualificationsProven leadership experience managing multiple locations or business unitsStrong financial acumen with the ability to analyze data, identify trends, and drive resultsDeep understanding of operations, team development, and performance managementAbility to lead through influence, coaching, and accountabilityExcellent communication, organizational, and problem-solving skillsAbility to manage multiple priorities in a fast-paced environmentAbility and willingness to travel regularly between assigned campusesProficiency in Microsoft Office and reporting systemsPassion for the beauty industry and alignment with Paul Mitchell Schools cultureKey CompetenciesStrategic leadership and decision-makingFinancial and operational acumenCoaching and talent developmentCompliance and risk managementData-driven performance managementRelationship building and communicationWork EnvironmentThis is a multi-location leadership position requiring travel to assigned campuses. Work will be performed in both office (home office possibility) and school environments, and the Regional Director must be comfortable managing multiple priorities and needs in a fast-paced environment with the ability to manage distractions.SummaryThe Regional Director is a high-impact leadership position with the opportunity to help strengthen and scale success across multiple Paul Mitchell Schools. Through developing strong School Directors, driving financial and operational performance, maintaining compliance, and supporting an exceptional student and guest experience, this leader will play an important role in the continued success of our schools.
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