Director, AI Enablement

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We're looking for a Director of AI Enablement to lead Crunchyroll's enterprise-wide AI Enablement function and accelerate how AI gets adopted across the company.

This is not a traditional transformation or change-management role. We are looking for someone who can work directly with teams to understand how work gets done today, identify where AI and agents can materially improve or redesign those workflows, and turn those opportunities into practical solutions.

Reporting to the Head of Executive Office, you will own the AI Enablement agenda across Crunchyroll. You will lead a lean team, partner closely with Engineering, Enterprise Technology, Data, and other functions, and bring in external AI expertise where it can accelerate progress.

The mandate is designed to evolve. Success means building the capabilities, workflows, tools, and operating muscle so AI becomes embedded in how teams work across Crunchyroll.

Core Areas of Responsibility

• Own Crunchyroll's enterprise-wide AI Enablement strategy, roadmap, priorities, and operating model
• Work directly with teams across Crunchyroll to understand their workflows, identify high-value AI opportunities, and redesign how work gets done using AI, agents, and automation
• Translate business problems into clear AI use cases and workflows, moving opportunities from discovery to prototype, implementation, and adoption
• Help teams determine where AI can create meaningful value, including when to use simple AI tools, agentic workflows, automation, or deeper technical solutions
• Partner with Engineering, Enterprise Technology, Data & Insights, IT, and other technical teams to move solutions from concept into scalable, secure, and production-ready applications
• Own the company-wide AI learning and capability-building agenda, ensuring teams have the right programs, resources, experiences, and expertise to build practical AI fluency and apply it to their work
• Identify, screen, and manage external AI experts, vendors, and partners who can accelerate capability-building, workflow redesign, and solution delivery
• Build repeatable approaches, playbooks, and patterns that allow successful AI use cases and workflows to scale across functions
• Establish the milestones, metrics, and governance for AI adoption and report progress through the Executive Office's existing operating cadence
• Lead and develop a lean, high-performing AI Enablement team, setting priorities and concentrating resources on the highest-impact opportunities
• Build networks and communities of practice across the company that help AI expertise and successful ways of working spread beyond the central team
• Stay close to developments across AI, agentic systems, tools, and platforms, and translate what matters into practical opportunities for Crunchyroll

We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Dallas office.

About You

We get excited about candidates, like you, because...

• 12+ years of experience, starting in engineering, computer science, software development, or a similar technical field before moving into strategy, management consulting, business transformation, or AI enablement
• Proven experience leading enterprise AI enablement or AI transformation across multiple teams or functions
• Track record of redesigning multiple complex, manual workflows using AI, agents, and automation, with measurable business impact
• Strong ability to understand how a team works today, identify where AI can create value, and define a better way of working
• Technical fluency in GenAI, AI agents, automation, APIs, data, and enterprise technology, without needing to be the person who builds the solution
• Experience translating business needs into clear AI use cases and workflow designs that Engineering, ML, Data, or other technical teams can build and scale
• Strong judgment about when to use existing AI tools, agents, automation, or more complex technical solutions
• Experience setting AI priorities and taking initiatives from opportunity identification through implementation, adoption, and results
• Strong executive communication and influencing skills, with the ability to work across business and technical teams
• Experience leading small, high-performing teams
• MBA or other advanced business degree preferred, but not required

About the Team

The Executive Office enables enterprise alignment, executive execution, and strategic acceleration, working to keep Crunchyroll's highest-priority work moving with clarity and speed.

AI Enablement sits within the Executive Office and serves as the company-wide capability responsible for accelerating practical AI adoption across Crunchyroll. The team works across functions to identify opportunities, redesign workflows, build organizational capability, and connect teams with the technology and expertise needed to put AI into practice.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

Courage. We believe that when we overcome fear, we enable our best selves.

Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Kaizen. We have a growth mindset committed to constant forward progress.

Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Crunchyroll, LLC’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.