Operations Coordinator Virtual Assistant

Role Description

We are seeking a highly assertive and detail-oriented Bilingual Virtual Assistant to oversee fleet safety and compliance using Samsara. This role requires a strong professional who is comfortable taking charge. The client operates with a very straightforward communication style, meaning you must be entirely comfortable giving firm directives to movers and drivers rather than just offering polite reminders. If you thrive in a fast-paced environment where direct communication is standard, this is the role for you.

• Samsara Oversight: Continuously monitor the Samsara dashboard to ensure all drivers are properly logged into the system during their shifts.
• DVIR Enforcement: Track and mandate the daily completion of Driver Vehicle Inspection Reports (DVIRs) for all active vehicles.
• Safety Management: Actively monitor, document, and manage safety events or infractions flagged by the system.
• Direct Instruction: Confidently and firmly instruct field staff and movers on compliance protocols (e.g., stating "you must sign in right now" rather than "please remember to sign in").
• Operational Alignment: Ensure all field operations remain compliant with internal safety and tracking standards.

Qualifications

• Communication Style: Must have a highly assertive communication style. You must be comfortable taking charge and issuing direct, non-negotiable instructions to field crews.
• Language Skills: Must be fully bilingual (English and Spanish) to effectively communicate with and instruct a diverse workforce of drivers and movers.
• Cultural Fit: Capable of thriving in a straightforward, no-nonsense work environment.
• Technical Experience: Familiarity with fleet tracking and safety software; prior experience specifically with Samsara is highly preferred.
• Core Traits: Unintimidated, highly organized, detail-oriented, and proactive.

Requirements

• Seasonal Workload: Hours and coverage requirements will fluctuate based on the season. Expect higher coverage needs and volume during the busy summer months, and lower volume during the winter.
• Flexibility: Must have the availability and willingness to provide up to 7-day-a-week coverage during peak operational periods.
• Location: Fully Remote.

Benefits

• Performance-based raises
• Minimum 5 days of time off annually
• Annual cost-of-living-adjustments at one-year anniversary