Medical Assistant/Patient Care Coordinator

Medical Assistant Patient Care CoordinatorHours of Work: 8a - 4:30Days Of Week: M-FWork Shift:Job DescriptionThe Medical Assistant Patient Care Coordinator professional is to serve as a liaison between health care providers and patients. Duties include triaging patient phone calls, documentation of all actions, communications and assisting with clinic visits as needed Supports and promotes the vision, mission, and strategic plans of Methodist Health SystemJob RequirementsHigh school Diploma or Equivalent requiredSuccessful completion of Medical Assistant Program required1 year experience in direct patient contact in a medical setting preferredProficient with technical office equipment including computers, printers, fax, copiers and telephonesStrong proficiency using Microsoft Office productsStrong oral and written communication skillsBilingual skills preferredUses good problem solving skills.Strong process orientationDetail oriented, logical, and methodological approach to problem solvingAbility to provide vision and leadershipAbility to plan and schedule the work of othersDemonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environmentJob ResponsibilitiesCommunicate clearly and openlyBuild relationships to promote a collaborative environmentBe accountable for your performanceAlways look for ways to improve the patient experienceTake initiative for your professional growthBe engaged and eager to build a winning teamAssist team members, help develop team cohesiveness and alignment with departmental goalsAssess daily work load to determine volume and urgency; prioritize and adapt to changing patient, physician and professional allied health provider workflowEnter appropriate, Evaluation, pre- and post- transplant data, test/procedure results obtained from external and internal sources into transplant data baseObtain lab and other clinical data required maintaining patients' appropriate MELD scoreMonitor pre- and post- transplant patient clinical data and assure data is reviewed by a physician as requireObtain and communicate test results to patients as directedCommunicate patient concerns to appropriate health care provideMail appropriate correspondence to all referral sites, referring physicians and patients in a timely mannerNotify health care provider of test results in a timely mannerMethodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous.Our affiliation means being part of an award-winning workplace:Newsweek's America's Most Admired Workplaces 2026Glassdoor's Best-Led Companies 2025Fortune's Best Workplaces in Health Care 2025Great Place to Work Certified 2026-2026Glassdoor's Best Places to Work 2025TIME's Best Companies for Future Leaders 2025Military Friendly – Gold Employer 2025Newsweek's America's Greatest Workplaces for Mental Well-Being 2025Becker's Healthcare Top Places to Work in Healthcare 2025Newsweek's Greatest Workplaces 2025