Customer Relations Representative - Entry Level

Job Description

Job Description

Addison, TX | On-site | Full-Time | Paid Training

Ready for Your Next Career Move?

If you’re looking for more than just a job, this could be a great chance to build your professional skills while becoming a strong communicator with the customer service skills needed to grow your career .

We’re looking for an outgoing and ambitious Customer Relations Representative to join our growing team! This is an entry-level position designed for someone who wants more than just a job — you’ll gain practical skills in customer relations, sales, communication, and training to develop a strong understanding of the customer journey from the first interaction through the close. 

Our team works directly with customers in a customer-facing environment, learning how to build trust, understand customer needs, communicate value, and create positive experiences. As you develop, you’ll also have opportunities to take on additional responsibilities in training, team development, and leadership.

Responsibilities:

• Represent our clients and interact directly with customers
• Build professional relationships and create a positive customer experience
• Learn and apply proven sales and customer engagement strategies
• Identify customer needs and recommend appropriate products or services
• Work toward individual and team performance goals
• Participate in ongoing training and professional development
• Take on additional responsibilities as your knowledge and performance grow

Qualifications:

• Personable and comfortable communicating with others
• Motivated by personal and professional growth
• Coachable and willing to learn new skills
• Competitive in a positive, team-oriented environment
• Interested in developing sales, customer relations, and leadership skills
• Previous experience in sales, retail, hospitality, customer service, or other people-focused roles is helpful but not required

Training:

• Customer relationship building and communication
• Product and service knowledge
• Sales presentations and handling customer questions
• Follow-up and retention management
• Professional communication and negotiation

The goal is to build strong communication skills that allow our team to communicate with different types of people, understand buying signals, and develop the skills needed to be great.