Medical Assistant for Specialty ENT clinic

Job Description

Job Description

NORTHWEST FLORIDA ENT needs a Certified Medical Assistant.

General Summary of Duties: Responsible for assisting 1 physician and 3 PA providers with patient care, clerical, and organizational tasks, being a positive part of the team. 4 day work week.

Essential Functions:  

• Develop and maintain proficiency in the use of the Electronic Health Record system.
• Fulfills patient care responsibilities as assigned, which include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; performing allergy testing and pulmonary function test; assisting patients as needed with walking, transfers, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians with various procedures; obtaining consent forms; charting; relaying instructions to patients/families; answering calls and providing pertinent information, post-operative follow-up with patients and communication prescriptions to pharmacy.
• Fulfills clerical responsibilities as assigned which include: sending/receiving patient medical records; obtaining lab/CT/MRI reports, Sleep lab results, referral information, etc.; completing forms/requisitions as needed; scheduling appointments/tests; verifying insurance coverage and patient demographics; managing charts to ensure information completed and filed appropriately, contacting patients regarding upcoming appoints and documenting charts information regarding scheduled tests, labs, and prescription information.
• Fulfills environmental responsibilities as assigned which include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizing according to the scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms. (This list may or may not include all of the duties assigned)

Knowledge, Skills and Abilities ( Requirements)

• Knowledge of the healthcare field and medical specialty. Willing to learn.
• Knowledge of specific assisting tasks related to a particular medical specialty.
• Knowledge of information that must be conveyed to patients and families.
• Knowledge of legal responsibilities relating to patient confidentiality.
• Skill in performing tasks appropriately.
• Skill in tact and diplomacy in interpersonal interactions.
• Skill in understanding patient education needs by effectively sharing information with patients and families.
• Skill in operating all office/medical equipment.
• Skill in answering the telephone in a helpful and pleasant manner and using a multi-line telephone system.
• Ability to learn and retain information regarding patient care.
• Ability to project a pleasant and professional image.
• Ability to plan, prioritize, and complete delegated tasks.
• Ability to demonstrate compassion and caring when dealing with others.

Education:

• Certified MA

Experience:

• Minimum of one-year work experience in a medical office setting.

Pay: According to experience range is $20- $27/hour 

Benefits:

• Health Benefits. (Health, Vision, Dental, Pet, etc)
• Paid days off at employee discretion
• Paid Clinic Holidays
• 401K

Schedule:

• Clinic is open 7:00AM to 5:00PM Monday - Friday.  Days/Hours to be agreed upon at interview. MA's work 4 days, Tuesday - Friday.

Work Location:

• One location: 310 Racetrack Road NW, Fort Walton Beach, FL