Strategic Lead, User Intelligence Research
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Capital One’s Experience Design (XD) organization seeks a Lead, User Intelligence Research to accelerate learning velocity by building a structured, systems-oriented human intelligence framework. You will plan and conduct connected studies, use research platforms and AI agents, and translate insights into actionable product decisions.
As a high-level individual contributor, you will partner with CX, data science, and design teams to define UX metrics, triangulate data sources, and drive
#J-18808-LjbffrVacancy posted 5 hours ago
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