Associate Technical Consultant - AI Enablement & IT Operations

Associate Technical Consultant – AI Enablement & IT Operations Simply Spatial is a technology consulting organization delivering end-to-end GIS, AI, IT, and cybersecurity services to public sector organizations, utilities, infrastructure-focused clients, and commercial entities to modernize how technology is used across their operations. We take a spatial-first approach, using spatial intelligence and GIS technology as the foundation for understanding how organizations operate. By anchoring systems and data in location, we help clients uncover connections across departments, workflows, and technologies that are often missed when systems are viewed independently. Our work goes beyond GIS. We provide integrated consulting services across spatial technology, data management, automation, analytics, and enterprise systems to facilitate connections across business systems. In addition to GIS services, we deliver end-to-end AI services including training, implementation, and ongoing support. We also offer IT and cybersecurity services spanning planning, architecture, implementation, managed services, and long-term operational support. This ensures the solutions we help deploy remain secure, reliable, and aligned with how our clients operate over time. Simply Spatial delivers services from technology assessments and system design through implementation and sustainment. We focus on practical solutions that work in real environments and support the people who rely on them every day. Headquartered in Malvern, PA, Simply Spatial is a growing technology consulting firm built on clarity, accountability, and strong client relationships. Why Join Simply Spatial Do work that matters by building AI-powered solutions that support essential services and have visible impact on communities, residents, and frontline teams Work on purpose-driven projects where AI, automation, IT, and enterprise systems are applied to real operational challenges — including agent development, system integration, and AI-enabled workflow transformation Gain hands‑on experience designing and deploying AI agents within spatial technology environments, configuring Microsoft 365 AI environments, and working across platforms including Copilot, ChatGPT, Gemini, and Claude while learning from experienced technical consultants Build your future here. Grow your skills, take on increasing responsibility, and develop a long‑term consulting career as Simply Spatial continues to grow Be part of a people‑first culture that values ownership, collaboration, quality, and doing the right thing Why This Role Matters The Associate Technical Consultant – AI Enablement & IT Operations plays a critical role in Simply Spatial's growing AI practice and client success. This role is responsible for building and deploying AI agents, configuring AI environments, and delivering enablement programs that help clients adopt and operationalize AI across their organizations. As an Associate Technical Consultant, you are a hands‑on builder and communicator. You work across platforms including Copilot, ChatGPT, Claude, and Gemini, wire up integrations, support IT operations, and help clients understand and confidently use the AI tools their organization depends on. The Associate Technical Consultant – AI Enablement & IT Operations designs, builds, and deploys AI solutions across client environments while supporting training delivery and IT operations. You will help configure AI environments, build and deploy agents, integrate AI tools with business systems, and support structured enablement programs that help clients adopt and use AI effectively. This is a build‑first consulting role. You will not just talk about AI. You will help configure it, deploy it, and support how it gets used in real‑world operations. GIS knowledge and state and local government/critical infrastructure/commercial experience is a plus. Simply Spatial’s AI enablement practice is differentiated by its integration of spatial intelligence into AI workflows, and candidates with exposure to ArcGIS tools will find opportunities to apply that expertise. This Role Blends Building and deploying AI agents across Microsoft Copilot Studio, OpenAI, Gemini, and Claude platforms Configuring AI environments across Microsoft 365, OpenAI, Google Workspace, and API‑based deployments Integrating AI tools with client enterprise systems, data sources, and business workflows Delivering AI training workshops and enablement programs for client staff Supporting IT operations including Microsoft 365 administration, endpoint support, and helpdesk support Contributing to client deliverables, documentation, and internal project coordination AI Development & Deployment Design, build, and deploy AI agents using Microsoft Copilot Studio, OpenAI, Gemini, Claude, and similar platforms Configure knowledge sources, prompts, actions, and workflows aligned to client needs Connect AI solutions to SharePoint, Microsoft 365, APIs, and other business systems Test, troubleshoot, and improve agent performance across platforms Support deployment across Teams, SharePoint, web interfaces, and other client‑facing environments Document solution design, configuration decisions, and handoff materials AI Environment Setup Set up and configure Microsoft 365 Copilot environments for client organizations Support setup of AI environments beyond Microsoft 365, including OpenAI, Google Workspace, and API‑based deployments Help manage tenant‑level AI settings, access controls, and governance‑related configurations Monitor environment health, usage, and adoption metrics Power Platform & Automation Design and maintain workflows in Power Automate connecting AI tools, Microsoft 365, and external systems Build and customize Power Apps to support operational workflows and AI‑enabled solutions Work with Dataverse including data modeling, tables, relationships, and security roles Support Power Platform governance, environment management, and integration setup Integrations & Data Build and support integrations across APIs, webhooks, and line‑of‑business systems Help structure, prepare, and manage content for AI ingestion and retrieval Apply concepts such as retrieval‑augmented generation (RAG) and grounding to improve outputs Support integration of AI tools with GIS platforms where applicable Training & Enablement Deliver AI workshops, governance sessions, and role‑based training programs Facilitate enablement for executive, manager, and frontline audiences Develop training materials, prompt libraries, use case catalogs, and adoption resources Track adoption progress, document outcomes, and support ongoing client engagements IT Operations & Support Support Microsoft 365 administration including users, licensing, Teams, SharePoint, and OneDrive Support identity and access administration in Microsoft Entra ID Assist with endpoint management, device setup, and general IT support Apply cybersecurity best practices related to access control, secure configuration, and data protection Required Experience Required Qualifications: 1–5 years of experience in IT, AI, consulting, or technology delivery Experience with Microsoft 365 administration and environments Experience building solutions using Power Platform, including Power Apps, Power Automate, and Dataverse Familiarity with AI tools such as Copilot, ChatGPT, Claude, or Gemini Understanding of APIs and system integration fundamentals Exposure to AI concepts such as prompt design and retrieval‑augmented generation (RAG) Ability to problem‑solve and translate business needs into practical solutions Strong communication skills with both technical and non‑technical stakeholders Comfortable learning quickly in a fast‑moving environment Valid driver’s license and willingness to travel (20–30%) for client engagements Preferred Qualifications: Experience with Microsoft Purview, sensitivity labels, or data governance in support of AI environments Experience working with AI APIs such as OpenAI, Anthropic, or Google Gemini Familiarity with AI frameworks such as LangChain, Semantic Kernel, or similar tools Exposure to RAG, vector databases, or knowledge base configuration Experience with Power BI, Power Pages, or other Power Platform tools Familiarity with AI governance or responsible AI practices Experience delivering training, workshops, or instructional content Familiarity with GIS and spatial data concepts, including ArcGIS tools such as ArcGIS Online, ArcGIS Pro, or other Esri products Experience working with government, utility, or public sector organizations Exposure to cybersecurity fundamentals including access control, data protection, and secure configuration What We Offer Competitive compensation and performance‑based incentives Medical, dental, and vision coverage 401(k) with company contributions Flexible hybrid work environment Paid time off and holidays Professional development, certifications, and conference support Modern tools and technology Equal Opportunity Statement Simply Spatial is an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic. We are committed to building a diverse, inclusive team where everyone feels valued, supported, and empowered to do their best work. How to Apply Click the link below to apply for this position using our online application form. #J-18808-Ljbffr