Product Manager

Every single person that works here has someone they are building GoGo for. When we add someone to the team, it's because we think they will help our dad, aunt, neighbor or grandma have a better life . Does that sound like you? Product Manager Job Summary The Product Manager will own the strategy, roadmap, and execution for GoGoGrandparent's Home Services department, a strategic bet that could dramatically impact the future of the company. This is a 0 to 1 role where you will have broad autonomy over helping to build this "business within a business". This role drives the end-to-end product lifecycle, including customer research, market analysis, planning, requirements development, and launch, with the goal of growing adoption, repeat usage, and trust in Home Services. Responsibilities: Translate customer and business needs into clear product requirements and development roadmaps for Home Services. Build product strategy documents that describe business cases, high-level use cases, technical requirements, and ROI for Home Services initiatives. Design and optimize the customer journey. Conduct customer interviews and market research to uncover pain points and prioritize service categories (e.g., cleaning, handyman, yard-work, personal assistant, caregiver). Analyze funnel metrics, cohort retention, and repeat usage to guide growth strategies. Collaborate closely with cross functional teams in the development, QA, and release of products. Develop, implement, and maintain production timelines across multiple departments. Appraise new product ideas and strategize appropriate go-to-market plans. Skills & Qualifications 3+ years of experience in full-cycle product development in a non-managerial role. Highly competent in writing SQL queries to generate and explore data. Data analysis experience, able to crunch numbers in spreadsheets comfortably to assist with decision making. Skilled in running AB tests (pricing, engagement, provider incentives). Keen attention to detail, multitask and work well under pressure. Superior project management and interpersonal skills. Excellent verbal and written communication skills. Healthcare Insurance (Medical, Dental, Vision) 8 Paid company holidays + 4 Cultural days Personal Time-off of 15 days at start 401k Plan Parental leave About the interview Step 1: 15 minute introductory call with hiring manager or Head of People. Step 2: Data analytics challenge over Zoom with hiring manager (30 minutes). Step 3: Take home case study (2-3 hours). Step 4: Panel interviews with 2-3 members of the Home Services Team. GoGoGrandparent's (GoGo's) mission is to help older adults live independently in their home for as long as possible. We do that by tailoring existing on demand apps to the needs of people living with mobility, visual, cognitive and dexterity impairments and letting older adults use them by making a phone call. After ordering, our service becomes a virtual caregiver that monitors the instrumental activities of daily living (mobility, meals, groceries, medication delivery & home management) for tens of thousands of older adults around the United States. We're profitable, have been around since 2016 & haven't raised any venture capital financing to date. The company was inspired by the cofounder's grandmother, who still uses us to this day (she's turning 95 in March)! Our engineering team is fully remote, tight-knit, and moves fast. You'll work closely with founders, ship meaningful features weekly, and have real ownership over architecture, reliability, and product direction. This is a fully remote position Job Summary We are seeking a Senior Backend Engineer with strong expertise in Node.js / Typescript to design, build, and maintain scalable backend systems. This role is responsible for delivering high-quality features end-to-end, collaborating closely with product and project managers, and continuously improving the codebase through thoughtful refactoring. The ideal candidate takes ownership of their work, writes clean and maintainable code, and contributes to system architecture decisions. They will work across the full development lifecycle - from planning and implementation to testing, deployment, and monitoring - while ensuring reliability and performance in production. In addition to execution, this role involves improving engineering processes, reviewing code, mentoring other developers, and helping drive technical standards across the team. Responsibilities Design, develop, and deliver backend features using Node.js / Typescript, ensuring high performance and scalability Collaborate with product and project managers to clarify requirements and translate them into technical solutions Own tasks end-to-end, from implementation through testing, deployment, and monitoring Identify, troubleshoot, and resolve bugs and production issues in a timely manner Continuously refactor and improve existing code to enhance maintainability, performance, and reliability Review pull requests, provide constructive feedback, and uphold code quality and engineering standards Write clean, well-documented, and testable code following best practices Participate in system design and architecture discussions, contributing to long-term technical decisions Monitor system performance and proactively address bottlenecks or reliability issues Collaborate with cross-functional teams (frontend, QA, DevOps) to ensure smooth delivery of features Mentor other engineers and contribute to improving team processes and development workflows Back-end heavy: Node.js, TypeScript, MySQL, REST + GraphQL Front-end: Vue.js (nice to have) Deployment: AWS, Docker/Kubernetes (nice to have) Skills & Qualifications 6+ years of professional experience (primarily in Node.js and Vue.js) Able to work US timezone or 4+ hours overlap with mainland US Able to take ownership and initiative on features / problems Fully remote position $80k - $180k (based on location, experience and seniority) There is a significant quarterly bonus tied to meeting sprint goals Paid holidays Personal Time-off of 15 days at start Engineering team retreat US Employees Healthcare Insurance (Medical, Dental, Vision) 401k Plan I am lucky to be part of GoGo. It's full of amazing people to work with, and it provides opportunities to grow. Work hard, be kind, and amazing things will happen. Working here at GoGo has made me a better person and showed me that kind and beautiful people in this world still exist. At its core, the company values innovation and compassion, to help better people's lives. It's exciting, meaningful work. Build technology that helps people live independently. At GoGo, our mission is to deliver simple, reliable connectivity and smart software that empower older adults and people with disabilities. Join us and help build the future. #J-18808-Ljbffr