Automotive Service Advisor - Grand Rapids Michigan

Tuffy Automotive Service Advisor

Tuffy is one of the largest automotive service franchises in the country, and we are always looking for qualified individuals to join our team of automotive service professionals.

Benefits/Perks

Paid Holidays and Paid Time Off

Careers Advancement Opportunities - we are always looking to promote from within!

Reimbursement for any successfully completed ASE certifications

Flexible Scheduling with a rotating day off

Closed on Sundays

Competitive Compensation with bonus incentives

Job Summary

We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.

Responsibilities

Make Customer Satisfaction number one

Identify primary concerns and determine customer needs through open-ended questions

Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits

Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment

Qualifications

Maintain a positive, energetic attitude throughout the day

Basic knowledge of menu-based computer software

Strong organizational skills

Demonstrates the desire to improve and advance personally and professionally

Two years of experience in an auto repair facility is a plus

Valid driver's license with an acceptable driving record

Flexible schedule and able to work weekdays, weekends, evenings

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team! Compensation: $46,800.00 - $125,000.00 per year

Our Mission Statement

To Provide the Best Automotive Repair Service in the Industry Through a Continuous Commitment to Quality and Customer Service.

There was a time in America when you either did it right or you didn't do it at all. Your work was your reputation. Character was forged from a solid job well done again and again. At Tuffy, we still do things the old-fashioned way. The right way. In fact, Tuffy offers full-service automotive maintenance and repair with a guarantee on parts and labor that you can take to any store. Because to us, there's only a right way. Tuffy. Done Right. Period.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.