Patient Services Coordinator

To support the Radiology Call Center, the full-time Patient Services Coordinator will assist patients and clinics with coordinating, making, rescheduling, and canceling Radiology imaging studies while providing excellent customer service remotely from a home office. Key responsibilities Coordinate and manage patient appointments for Radiology imaging studies, ensuring accurate demographic and insurance information is confirmed Provide detailed information regarding test preparation, arrival times, and directions to patients and referring clinics Maintain departmental standards for quality and volume while contributing new ideas to improve work practices Required qualifications High School diploma or equivalent Five years of related experience in a customer service or healthcare environment Ability to work remotely with a reliable high-speed internet connection Proficiency in Microsoft Excel, Word, and PowerPoint Strong organizational skills and ability to multitask effectively