Medical Assistant/ Patient Services Coordinator (New Braunfels)

Job Description

Job Description

About Company:

About SynergenX

At SynergenX, we believe great healthcare starts with great people. Our team is committed to providing high-quality, personalized care while creating an environment where employees can grow, contribute, and make a meaningful difference in the lives of our patients.

We are a growing healthcare organization focused on helping patients achieve better health and wellness through compassionate care, innovative treatment options, and a patient-first approach. Behind everything we do is a team of dedicated professionals who bring expertise, energy, and a genuine desire to help others.

Why Work With SynergenX?

When you join SynergenX, you become part of a team that values collaboration, accountability, compassion, and continuous improvement . We believe every employee plays an important role in our success, and we strive to provide opportunities to learn, develop new skills, and build a rewarding career.

Our employees are more than just team members—they are an essential part of the patient experience. Whether you work directly with patients or support our operations behind the scenes, your work matters.

At SynergenX, you can expect a workplace where:

• Your contributions are valued and recognized.

• Teamwork matters , and we work together toward common goals.

• Professional growth is encouraged through learning and development opportunities.

• Patient care comes first , and every role contributes to that mission.

• Innovation and improvement are part of how we work every day.

• People make the difference —our success starts with our employees.

Build Your Future With Us

We're always looking for talented, motivated individuals who want to make a difference and grow with a dynamic healthcare organization. If you're passionate about helping others, committed to doing your best, and looking for a team where you can make an impact, we invite you to explore opportunities with SynergenX.

Your next opportunity could be the start of something meaningful. Join the SynergenX team and grow with us.

About the Role:

The PSC/MA (Patient Service Coordinator/Medical Assistant) plays a critical role in supporting healthcare operations within various medical settings across the United States. This position is responsible for delivering high-quality clinical and administrative assistance to healthcare providers, ensuring efficient patient care and smooth office workflow. The role requires a comprehensive understanding of medical procedures, patient interaction, and healthcare documentation to facilitate accurate and timely medical services. The PSC/MA will collaborate closely with medical staff to prepare patients for examinations, manage medical records, and assist with clinical tasks, contributing directly to improved patient outcomes. Ultimately, this position ensures that healthcare services are delivered effectively, maintaining compliance with regulatory standards and organizational policies.

Minimum Qualifications:

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant training program.
• Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.
• Basic Life Support (BLS) certification.
• At least one year of experience working as a Medical Assistant or in a similar healthcare support role.

Preferred Qualifications:

• Experience working within a government or military healthcare facility.
• Familiarity with electronic health record (EHR) systems such as Epic or Cerner.
• Additional certifications such as Phlebotomy Technician or EKG Technician.
• Strong knowledge of medical terminology and clinical procedures.
• Demonstrated ability to work in a fast-paced, multidisciplinary healthcare environment.

Responsibilities:

• Assist healthcare providers by preparing patients for examinations and procedures, including taking vital signs and recording medical histories.
• Manage and update patient medical records accurately, ensuring confidentiality and compliance with HIPAA regulations.
• Schedule patient appointments, coordinate referrals, and communicate effectively with patients regarding their care plans.
• Support clinical tasks such as administering medications, performing basic laboratory tests, and assisting with minor medical procedures under supervision.
• Maintain medical equipment and supplies, ensuring a clean and safe clinical environment.

Skills:

The PSC/MA utilizes strong clinical skills daily to assist healthcare providers in delivering patient care, including taking vital signs and performing basic clinical procedures. Effective communication skills are essential for interacting with patients, explaining procedures, and coordinating care with medical staff. Organizational skills are applied to manage patient records, schedule appointments, and maintain medical supplies efficiently. Proficiency with electronic health record systems enables accurate documentation and retrieval of patient information, supporting seamless clinical operations. Additionally, problem-solving skills help the PSC/MA adapt to dynamic healthcare environments and address patient needs promptly and professionally.