Receptionist
DUM Law Group
About the Company
Dum Law Group is a fast-growing immigration law firm with a proven track record of delivering strong results for our clients. We are committed to making a meaningful impact in the lives of the individuals and families we serve. Based in West New York, NJ, our firm is built on a foundation of advocacy, professionalism, and results. We foster a collaborative, high-performance environment with strong opportunities for growth and advancement.
About the Role
As our Receptionist, you will be the first point of contact for clients and visitors. This is a hands-on, front-facing role responsible for managing a high volume of calls and walk-ins, processing payments, and supporting the day-to-day operations of a busy law office.
Responsibilities
- Answer, screen, and direct a high volume of incoming phone calls in both English and Spanish
- Greet and assist clients and visitors as they arrive, ensuring a professional and welcoming experience
- Schedule and confirm client appointments and consultations, and manage a busy office calendar
- Process and record client payments accurately, and provide receipts
- Respond to client inquiries and route messages to the appropriate attorney or staff member
- Maintain accurate client contact information and assist with basic data entry
- Coordinate with attorneys and paralegals to relay client communications and support office workflow
- Handle administrative and clerical tasks as needed to support firm operations
Ability to Relocate
- West New York, NJ 07093: Relocate before starting work (Required)
Work Location: In person
Vacancy posted 6 days ago
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