Customer Service Specialist- Neurology (Full Time/Day Shift)

Penn Medicine - - Responsibilities: Register patients via walk-in, check-in, or scheduled appointments.; Support inbound and outbound calls to patients and relevant parties to provide services.; Manage general patient complaints professionally and escalate complex issues.; Verify insurance coverage and conduct electronic/manual verification; process referrals/authorizations.; Assist with patient scheduling and registration work queues and document imaging/records as required.