Territory Manager

Territory Manager

OrganOx is a commercial stage organ technology company dedicated to developing technologies to improve outcomes for patients with acute or chronic organ failure. The company was established as a spin out of the University of Oxford in 2008 and is now part of the Terumo Group. OrganOx is a pioneer in normothermic machine perfusion (NMP). It's flagship platform, the metra®, is available for use in the U.S., Europe, Canada, and Australia. It has been utilized in over 7,000 liver transplants to date to keep donor livers in a metabolically active state outside the body enabling longer preservation times and functional assessment of the organ prior to transplant, leading to an increased number of organs available for transplant.

The Territory Manager (TM) is the primary contact for all aspects of OrganOx commercial business in assigned territory. It is a field based, customer facing position that interacts at multiple levels in which total hospital account management skills and a high level of business acumen are required. They will ensure that sales targets are met or exceeded. They will be at the forefront of understanding market needs, establishing strong customer relationships, and ensuring our products' value is clearly communicated and understood. The TM will also work closely with our matrix team to develop strategies to promote our products to medical professionals, hospital administrators, and other relevant stakeholders. This position requires routine air and overnight travel.

Major Responsibilities

Under direction from the Manager Title, the Title will be responsible for:

• Collaborate with the Director of Sales, North America to develop and execute sales strategy and plan in accordance with company directives.
• Must identify and address potential barriers to the appropriate integration and adoption of designated products and the ability to identify potential new customers and opportunities.
• Responsible for sales and customer support in a designated territory.
• Implements and executes the launch strategies developed by the Sales and Marketing organization by providing product introductions and in-services for customers.
• Completes a thorough analysis of the territory and identifies key target accounts.
• Responsible for generating and following-up on sales leads.
• Monitors competition by gathering information and share with marketing team.
• Builds relationships daily with multiple customers within an account and keeps them informed of supply/inventory.
• Resolve customer complaints by investigating problems and making recommendations to management.
• Supports market development efforts to increase the number of patients available to receive our treatment.
• Supports Director of Marketing and VP Clinical Engagement in the execution of education programs for physicians and other health professionals involved in the use of metra in order to accelerate the adoption rate.
• The ability to showcase a high level of clinical aptitude with thorough understanding of the liver transplant disease space, clinical studies, and medical device product.
• Foster and maintain strong customer relationships by understanding their needs via professionalism and excellent interpersonal skills which routinely involve virtual and large in-person presentations.
• Work cohesively with Clinical Specialists, marketing, medical, leadership, and overall matrix team to meet customer needs.
• Participate in trade shows, conferences, and other industry events to represent the company and its products.
• Ability to prioritize and comfortably manage a large geography requiring routine air travel and overnights.
• Adhering to the letter and spirit of OrganOx's Code of Conduct and all other company policies.