Order Management

Job Title

This role is not eligible for immigration sponsorship. Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and network systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we're creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.

Role and Responsibilities

This role focuses on managing order processing, allocation, and delivery coordination in Plano, Texas. The role will ensure alignment between customer orders, supply chain planning, and logistics to meet delivery timelines and customer expectations.

Roles & Responsibilities:

• Manage customer sales orders and confirmations.
• Align orders with supply and demand plans.
• Coordinate with packaging centers and logistics teams for manufacturing and supply planning.
• Ensure on-time delivery to customer ship-to locations.
• Monitor and report on late deliveries, inventory shortages, and compliance charges.

Minimum Qualifications

• Bachelor's degree in business, operations management, supply chain, or a related field.
• 2-4 years of experience in supply chain management or order processing.
• Strong organizational and problem-solving skills.
• Ability to work independently and deliver solutions.

Skills and Qualifications

Preferred Qualifications:

• Experience in demand planning or inventory allocation.
• Familiarity with SAP ERP or similar business systems.
• Advanced proficiency in Microsoft Excel (pivot tables, v-lookups, formulas).

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team View phone number on click.appcast.io) or View email address on click.appcast.io for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.