Lead Product Manager, Payments & Trust

Product Manager, Payments Experience

As a global leader in micromobility, Lime is on a mission to build a future where transportation is shared, affordable and carbon-free. Lime has powered more than one billion rides in close to 30 countries across five continents, spurring a new generation of clean alternatives to car ownership.

Lime is seeking a seasoned and visionary Product Manager to lead our Payments Experience, the team behind powering seamless, secure, and scalable transactions for millions of riders worldwide. In this critical role, you'll drive the evolution of our global payments experience and fraud strategy across 250+ cities and 5 continents. You will shape product vision, define strategy, and partner with Engineering, Data Science, and cross-functional teams to deliver safe, reliable, and intuitive payment experiences while protecting Lime against fraud and revenue loss.

This role is perfect for someone who thrives at the intersection of consumer experience, financial systems, fraud prevention, and data-driven decision making. If you're passionate about solving complex, high-scale product challenges, driving measurable business impact, and building experiences used by millions of riders, then you've just found your ride.

This is a remote position with a requirement for candidates to reside in the United States to maintain effective collaboration across teams.

What You'll Do:

• Own the end-to-end Payments Experience across the rider journey, from onboarding and trip start to post-trip billing and subscriptions (e.g., LimePrime).
• Define and drive the product strategy and roadmap for payments, aligning with company goals to grow engagement and improve unit economics.
• Improve conversion and reliability by reducing payment friction across key rider moments, including onboarding, trip start, and subscription renewals.
• Lead expansion of local payment methods (LPMs) to unlock new riders and markets, including underbanked and international users.
• Partner with Data Science and Fraud teams to build intelligent risk systems (e.g., pre-authentication models, fraud detection, revenue recovery) that maximize trips while minimizing losses.
• Collaborate cross-functionally with Engineering, Design, Finance, Accounting, and Legal, as well as across other product domains, to deliver scalable, compliant, and high-quality payment solutions.
• Define and track KPIs to measure the effectiveness of the payment systems in terms of performance, fraud prevention, uptime and user satisfaction.

About You:

• 6–10 years of product management experience, owning consumer-facing products at scale.
• Direct experience in payments, fintech, marketplace transactions, or fraud/risk systems.
• Proven track record of driving measurable business impact (e.g., conversion, revenue, retention, or cost reduction).
• Strong analytical problem-solving skills, with the ability to collect and interpret data to inform decisions and prioritize tradeoffs.
• Experience leading cross-functional teams across Engineering, Design, Data Science, and business stakeholders in fast-paced environments.
• Curiosity and a growth mindset, with a strong interest in leveraging AI to build better products, move faster, and unlock new capabilities.

Preferred Experience:

• Experience building or scaling global payment platforms (PSPs, wallets, subscriptions, BNPL, etc.). Doing this at a late stage startup is a plus.
• Familiarity with fraud prevention, chargebacks, KYC/AML, or revenue protection systems.
• Experience in two-sided marketplaces, mobility, or high-frequency consumer apps.

U.S. Based Position - What We Offer:

• Comprehensive Health & Wellness: A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company-funded mental health benefits.
• Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution.
• Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits.
• Paid Time Off: Unlimited vacation, paid leaves, and 10 company holidays.
• Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.

The base salary range listed reflects what Lime reasonably expects to offer for this role, with the final base salary determined by objective factors such as the candidate's location and relevant skills and experience. Depending on the position, the total compensation package may also include discretionary annual performance bonus opportunities and equity, subject to applicable plan terms and eligibility requirements.

Lime considers all qualified applicants for employment, including those with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and all other applicable federal, state, and local laws.