Patient Services Float

Job Description

Job Description

OSMC is dedicated to providing the highest quality care for diseases and injuries of the musculoskeletal system within a patient-centered, service-driven environment. Our team works collaboratively to ensure every patient receives exceptional care and support throughout their treatment journey.

At OSMC our Patient Services Department is the frontline connection for our patients and their families to efficiently have their needs met and promptly access the high-quality orthopedic care that we provide.

Convenient and accommodating work hours of Monday- Friday 8:00am to 5:00pm (Departure time could fluctuate based on last patient out). No weekends and No Holidays. OSMC offers excellent and competitive benefits, 401K, PTO, and paid holidays. Limited but potential travel to local OSMC offices. The primary work location is our Middlebury, Indiana office located at 600 North Main Street.

OSMC is looking for a candidate who understands the importance of dependability, reliability while providing outstanding customer service to our patients in a calm, courteous, and friendly demeanor. The ideal person will be able to work independently and as a team member working toward the same common goals. The ideal candidate will also have strong organizational skills, problem solving ability, time management, and be comfortable multi-tasking. OSMC values integrity, compassion, respect, accountability, teamwork, and quality.

As a Patient Services Float, you will connect with patients during several stages of their clinic visit, including check-in, check-out, and appointment scheduling.

An understanding and knowledge of all Microsoft Office and TEAMS programs are a necessity as well as general office equipment such as telephone, computer, and fax machine. Looking for prior experience navigating electronic health records, complete and accurate data entry, medical scheduling, patient account inquiries, and an understanding of HIPPA compliancy.

Apply for an opportunity to discuss becoming part of the OSMC family and making a difference within the lives of our community. We do require a minimum of a high school graduate or evidence of the equivalent GED as well as past job-related experience in a healthcare setting is preferred.