Director of Patient Care Services (RN)

Director Of Patient Care Services

Join Silverado Hospice Los Angeles, and be part of a nationally recognized team ranked in the top 10 nationwide by Fortune Magazine's Best Workplaces in Aging Services. Since 1997, Silverado has been delivering exceptional care to individuals with neurodegenerative conditions and those facing life-limiting illnesses through our Hospice services. We're a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities.

We're hiring a Director of Patient Care Services – a compassionate and experienced clinical leader who oversees hospice care delivery, supports interdisciplinary teams, and ensures regulatory compliance. This role blends leadership, clinical expertise, and empathy to provide dignified, meaningful care to patients and families. The Director of Patient Care Services will be providing leadership guidance and support to all Los Angeles Region. The position is required to be in office at our Encino office five days a week, this is not a remote position.

Be a difference-maker with a hospice care leader! You lead with compassion, resilience, and clinical precision. You're dependable, emotionally intelligent, and thrive in a team-focused environment. You're passionate about supporting patients and families with grace and dignity and empowering your team to deliver exceptional care.

What You'll Be Doing:

• Serve as a role model and resource for nursing staff and interdisciplinary team members
• Support staff in problem-solving and determining appropriate clinical interventions
• Collaborate with the Administrator on hiring, orientation, retention, and performance management
• Adhere to budget requirements for labor, pharmacy, DME, and medical supplies
• Coordinate patient care with RN Case Managers and attending physicians
• Review and manage patients receiving higher levels of care (respite, inpatient, continuous care)
• Oversee clinical and management responsibilities for assigned teams
• Serve as liaison between Administrator, clinical staff, patients, families, and community partners

Qualifications:

• Graduate of an accredited school of nursing with a bachelor's degree or higher in nursing or a related health field.
• Current, unencumbered Registered Nurse (RN) license in the state of employment.
• Active CPR certification required; certification in Hospice and Palliative Nursing preferred.
• Must meet one of the following:
  • Bachelor's degree or higher in nursing or a related health field and at least 2 years of full-time supervisory or managerial experience in a hospice or home health agency within the last 5 years
  • At least 4 years of full-time supervisory or managerial experience in a hospice or home health agency within the last 5 years
• Experience with Electronic Medical Records (EMR) preferred; familiarity with WellSky is highly desirable.
• Valid driver's license with a clean driving record.
• Reliable transportation and willingness to travel as needed.
• Ability to lead bereavement support groups and make sound clinical decisions.
• Flexibility to work outside regular hours based on patient needs.

Why Choose Silverado?

• Fortune Magazine Best Workplace in Aging Services™
• Certified Great Place to Work®
• Paid training and strong internal mobility

Anticipated pay range $160,000 — $180,000 USD

Silverado offers the following benefits to eligible employees:

• 401(k) matching
• Health, Dental and Vision Insurance
• Flexible Spending Account (FSA)
• Paid time off
• Tuition reimbursement and professional development assistance
• Referral program
• Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!

Silverado does not accept candidates from outside recruiters or agencies for this role.

California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.

Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable). Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security.

EOE/M/F/D/V