Remote B2B Collections Specialist

Job Description

Job Description

We are seeking a detail-oriented and proactive B2B Collections Specialist / Credit Analyst to join a team in a fully remote capacity. This role is responsible for managing business-to-business collections, evaluating customer creditworthiness, reducing outstanding receivables, and supporting overall cash flow objectives. The ideal candidate will possess strong analytical skills, exceptional communication abilities, and experience working with commercial accounts in a fast-paced environment.

Key Responsibilities

• Manage a portfolio of commercial accounts and oversee all collection activities.
• Contact customers regarding outstanding invoices and resolve payment discrepancies in a professional manner.
• Monitor aging reports and proactively follow up on past-due accounts.
• Analyze account payment trends and identify potential collection risks.
• Review and assess customer credit applications, financial statements, and payment histories.
• Recommend credit limits and account terms based on credit risk analysis.
• Research and resolve billing, pricing, and payment issues in collaboration with internal departments.
• Maintain accurate customer account records and collection documentation.
• Prepare accounts receivable and credit reports for leadership.
• Partner with sales and customer service teams to balance customer relationships with business objectives.
• Support month-end closing activities related to accounts receivable and collections.
• Ensure compliance with company policies and credit procedures.

Qualifications

Education

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.

Experience

• 3+ years of B2B collections, accounts receivable, credit analysis, or commercial credit experience.
• Experience evaluating customer creditworthiness and managing credit risk.
• Proven success collecting on commercial accounts while maintaining positive customer relationships.

Technical Skills

• Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, NetSuite, JD Edwards, or similar.
• Strong understanding of accounts receivable processes and aging management.

Pay Details: $25.00 to $31.25 per hour

Search managed by: Amaka Mozie

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.