CPR Cell Phone Repair Store Manager/Tech

Job Description

Job Description

Store Manager / Technician Hybrid

AVG ALL IN PAY BASE PLUS BONUSES 40k TO 45k/YEAR

CPR Cell Phone Repair by Amtel Repair is hiring! We have a sales forward approach with consumer electronics with an incredible working environment and a world-class team that loves solving tough challenges, and a vision to change the world one device at a time. Our Store Managers are leaders responsible for overseeing and ensuring the success of all day-to-day operations of the store.

As the store manager, you should feel comfortable delegating tasks and playing from your teammate’s strengths. It is your responsibility to identify patterns and reoccurring issues in the front, and the back end of the business. You should have (at least) a basic understanding of all aspects of your business.  Our managers also serve as technicians who are problem solvers specializing in a wide variety of electronic device repairs, including Cell phones, Tablets, computers, laptops, game consoles and much more.

How We're Different

We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you’ve got the perfect place to grow!

» Bonus Incentives

» Health Benefits

» PTO

» 401k

» Pay Advances

» Promotion Opportunities!

» Child Care FSA (DCA) Benefit

Respsibilities

store and management of employees including participating in job interviews.

• Scheduling all store staff to optimize coverage and productivity.

• Stay current on industry trends.

• Knowledge of mobile devices, operating systems, laptops, gaming systems, and other electronic devices

• Selling accessories, device care along with smart watches, headsets and other like products

Any wireless device repair certifications are a plus (i.e., Apple Certified Technicians, CTIA WISE Certifications)

Strong oral and written communication skills

• Strong teamwork and collaboration skills

• Basic knowledge of Microsoft Office or Google equivalent

• Sales/developing and maintaining relationships with carrier employees.

• Ordering Parts and Supplies

• Oversee the appearance of store with special emphasis on retail area.

• Handles all customer service issues & escalations.

• Maintaining store filing system

• Facebook and other social media updates for the store

  Qualification

 • High School diploma or equivalent

• Previous retail sales experience

• Previous retail management experience

• Prior success recruiting, training, engaging, and retaining top talent.

• Adept at using technology required for store operations (e.g., POS systems, scheduling systems)

• Ability to work a flexible schedule; typical retail hours to include evenings and weekends.