Surgical Facilitator - Technician

Job Title

Essential Duties and Responsibilities include the following: (Other duties may be assigned by OOMC Management.)

• Travels to ASC and Omni Eye Services locations as needed.
• Plans and organizes activities related to surgery services within a hospital or outpatient surgery center to ensure patient needs are met in accordance with instructions of physician and hospital or administrative procedures.
• Reviews surgical packets for correctness.
• Creates surgical schedule to ensure a smooth flow of patients.
• Consults with nurse managers on nursing problems and interpretation of hospital or center policies to ensure patient needs are met.
• Ensures patient needs are met in accordance with the surgery center, physician instructions and administrative protocol.
• Schedule patients in person or over the phone for the recommended surgical procedure completing all necessary paperwork, and enters appointment into computerized scheduler, updating information as necessary.
• Reviews surgical packet with patients while going over all enclosed paperwork and details involved with the surgery.
• Create surgical packets to be kept in the department with the necessary consents and medical paperwork attached and sorted.
• Scans surgical packets.
• Collection for multifocal lenses and self pay patient payments if necessary.
• Coordinates activities with other departments, or doctor offices if necessary.
• Schedules the procedure with the facility (if required). Forwards necessary information to facility for surgery.
• Verify insurance eligibility and obtain any necessary referrals/authorizations for the surgeon and the facility if required.
• Obtain the required medical clearance if necessary.
• Answers telephone/emails and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Confirms patient surgery appointment with all necessary information to make sure all questions have been answered and information is clear.