Customer Service Representative

Customer Service RepresentativeSeeking a Customer Service Representative for a growing office in Sewickley, PA. As a Customer Service Representative, you will be working at a desk, using a hands-free headset to talk to customers on the phone (inbound and outbound calls) regarding their orders, new products and promotions. Documentation is extremely important so the Customer Service Representative will be required to enter data, file paperwork and schedule appointments. The goal of the Customer Service Representative is to ensure every customer is satisfied by the end of the conversation.Location: Sewickley, PAPosition Type: Full-timePay: $19 -$20/hr.Schedule: Monday - Friday 8:00am-4:30pmQualifications:Minimum of 1 year experience in a Customer Service Representative roleCommunication skills (written and verbal)Ability to solve problems quickly and efficiently through critical thinkingDemonstrated passion for providing extraordinary customer serviceAttention to detailAbility to prioritize with a high level of effectiveness and efficiencyCapability to learn company products and servicesProficiency in Microsoft Office, data entry and documentationHigh school diploma or equivalent Express Employment Professionals Defunct