Housekeeper

Job Description

Job Description

Join our dynamic team as a Housekeeper and be part of our growth story. You'll play a key role in creating an outstanding guest experience by ensuring rooms and communal areas are spotless and welcoming. Your work will directly contribute to our reputation for excellence and the satisfaction of our guests, making you an essential member of our hospitality team. We believe in empowering our staff with opportunities for professional development and career growth, and you'll have access to a supportive, collaborative environment that values innovation.

At Retreat Hotels & Resorts, we pride ourselves on fostering an inclusive culture that respects each individual's contributions. Our commitment to community enhancement, environmental protection, and career sustainability sets us apart as a leader in the hospitality industry. Your efforts will help us maintain our standing as a trusted partner and honest broker, and in return, you'll enjoy competitive compensation and the chance to advance within our award-winning portfolio. Let's work together to deliver world-class guest experiences and drive success for our team.

$13 - $14 hourly

• Ensure guest rooms and public areas are cleaned and maintained to the highest standards, creating a welcoming environment for all.
• Collaborate with team members to manage daily housekeeping operations efficiently, ensuring the timely completion of tasks.
• Inspect rooms and common areas for cleanliness and report any maintenance issues promptly to ensure guest satisfaction.
• Maintain inventory of cleaning supplies and equipment, ensuring all tools are in good working order and available when needed.
• Adhere to safety and sanitation policies to protect guests and team members, fostering a safe and healthy environment.
• Assist in training new team members, sharing best practices and fostering a culture of excellence and teamwork.
• Respond promptly to guest requests and inquiries, providing exceptional service and enhancing their overall experience with us.

• Experience in maintaining cleanliness and organization in a hospitality setting.
• Ability to work collaboratively with a team to manage daily cleaning schedules efficiently.
• Proven track record of adhering to health and safety regulations in a professional environment.
• Strong attention to detail, ensuring guest rooms and public areas meet high cleanliness standards.
• Ability to communicate effectively with guests and team members, enhancing the overall guest experience.
• Experience in identifying and reporting maintenance issues promptly to ensure a safe environment.
• Capability to replenish supplies and amenities, ensuring guests have a pleasant and comfortable stay.

Retreat Hotels & Resorts is a hotel owner, operator, and management company with a growing portfolio of award-winning properties across the East Coast. We are committed to delivering exceptional guest experiences while creating rewarding career opportunities for our associates.

Our success is built on strong relationships, integrity, and a dedication to excellence in everything we do.

What We Offer

• Competitive pay
• Paid time off
• Health, dental, and vision benefits (for eligible associates)
• Hotel discounts
• Growth and advancement opportunities