Licensed Insurance Support Agent

Do you have an active Texas Property and Casualty License? Are you completely comfortable with $20-$25/hr PLUS benefits? Are you able to start on 11/30? Start date: 11/30/2026! Client interviews next week on Tuesday, Wednesday, or Thursday for consideration! Must have an ACTIVE TX P&C license in order to be considered This could be the perfect opportunity for you! This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You’ll manage policy changes, process updates, and conduct quality checks on complex cases. Success requires analytical ability, communication precision, and adherence to compliance and carrier guidelines. You’ll also provide peer coaching and documentation feedback to support the growth of L1 agents. Skills Required 

• Analytical and multi-tasking ability. 

• Excellent written communication and problem-solving skills. 

• Proficiency in carrier and CRM systems. 

• Demonstrated coaching and peer training ability. 

salary: $41,600 - $52,000 per year
shift: First
work hours: 10 AM - 7 PM
education: High School

Responsibilities

• Resolve moderate-to-complex inquiries via email/chat. 

• Handling a high volume of inbound calls daily

• Execute policy endorsements and audits accurately across carriers. 

• Ensure compliance with state regulations and carrier SLAs. 

• Document cases with precision in Salesforce and carrier systems. 

• Mentor and train L1-L2 agents on workflow best practices. 

• Contribute to continuous improvement through feedback and SOP refinement. 

Skills

• Insurance (1 year of experience is required)
• Call Center (1 year of experience is required)

Qualifications

• Years of experience: 1 year
• Experience level:

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.