Claims Representative

We're looking for a Claims Representative to join our Baton Rouge team! We're a leading restoration company based in Louisiana and Mississippi that offers its employees a supportive and fun work environment, advancement opportunities, and a chance to help those affected from natural disasters in your community. Guarantee Restoration Services (GRS) is an established and growing company that is known for restoring homes and businesses that were damaged from traumatic events such as a hurricane, fire, water leaks, mold, etc. Our dedicated team of professionals work hard to be available and offer restoration services 24/7. We believe in serving our community members by providing relief during a time when they need it most. Benefits $20.00-22.80 starting pay Opportunity for quarterly bonus Full insurance package: medical, dental, vision, and more Fully vested 401k with employer match Paid vacation Position located on‑site in Baton Rouge Employer paid cell phone and everything else needed to do the job (if applicable) Responsibilities Enter all leads into PSA and send to correct manager Monitor all jobs assigned into PSA Provide daily updates on jobs to vendor program in which it is assigned Ensure job documentation is accurate Obtain written contracts and payment terms for projects Maintain efficient and accurate flow of production paperwork from the job site to administration Inform team of estimate approvals Call customers to obtain satisfaction of job Perform audit of job once requested for file complete Create high levels of customer satisfaction by exceeding expectations and fulfilling the company's contractual obligations through the timely and profitable delivery of restoration services Facilitate the timely and profitable delivery of all services required to rapidly return customer’s property to pre-loss condition, minimizing repairs and downtime following property damage Qualifications High school diploma (or GED) plus one (1) to three (3) years of experience in insurance industry Strong verbal and written communication Effective team building and relationship building Excellent planning and organizational skills Sets high quality standards and has integrity Solid customer focus and technically proficient Why you should apply Opportunity to work with a team that has heart Opportunities for advancement Opportunities for trainings, certifications, and professional development Full benefits, 401k with employer match, PTO, etc. Hiring Process Submit Guarantee Restoration application form and/or resume Phone interview Candidate assessments Office interview / meet with the team Job type: Full‑time; permanent position. Post‑offer drug screen and background check required. #J-18808-Ljbffr