Service Engineer, Engines - Level 3

Service Engineer, Engines Level 3

Location: Jacksonville, FL Department: Field Service Engines Reports To: Field Service Manager Work Type: Full-Time, Non-Exempt Travel: Field Position up to 90% travel Direct Reports: None Compensation: $37.00 - $50.00 per hour (based on experience) Sign-On Bonus: $1000 Relocation Assistance Available

Lead the Work. Diagnose the Problem. Own the Outcome.

This is a hands-on field role for technicians who already know their way around engines and want to operate at a higher level.

At Level 3, you're not just turning wrenches. You're diagnosing failures, leading jobs, mentoring others, and understanding why systems fail, not just how to fix them.

If you've worked on diesel engines, marine systems, or heavy industrial equipment and you're ready to step into more ownership in the field, this is where that happens.

About the Role

The Service Engineer, Engines (Level 3) performs advanced maintenance, repair, and overhaul (MRO) work on diesel engines, auxiliary systems, and related equipment across field and workshop environments.

This role focuses on diagnostics, root cause analysis, and leading field execution, including complex overhauls, system troubleshooting, and on-site machining. You'll work independently, lead teams when needed, and interact directly with customers and internal stakeholders to deliver high-quality service outcomes.

Key Responsibilities

• Perform advanced troubleshooting using engine performance data and system diagnostics
• Conduct root cause analysis to identify failure points and prevent repeat issues
• Execute complex engine overhauls, including major component replacement (e.g., crankshafts)
• Read and interpret mechanical, electrical, hydraulic, and pneumatic schematics
• Perform engine timing, turbo work, governor adjustments, and performance testing
• Use precision measurement tools (micrometers, calipers, gauges) to verify tolerances
• Lead field teams and coordinate execution of large-scale service jobs
• Mentor junior technicians and support skill development across the team
• Perform advanced on-site machining and use specialized tooling as required
• Create detailed service reports, parts lists, and job documentation
• Communicate with sales, project managers, and technical teams to support customer needs
• Support job planning, timelines, cost control, and execution strategy
• Identify opportunities for additional work through customer interaction (upsell/cross-sell)

Required Qualifications

• 5+ years of experience working on diesel engines, marine systems, or industrial equipment
• Strong diagnostic and troubleshooting capability across mechanical and auxiliary systems
• Ability to perform root cause analysis and interpret system performance data
• Advanced ability to read technical drawings and schematics (mechanical, electrical, hydraulic)
• Experience leading field work or supervising small to mid-size teams
• Proficiency using precision measurement tools and understanding tolerances
• Ability to travel extensively (80%+) and work in field environments
• Valid driver's license and ability to operate a company vehicle
• Ability to obtain and maintain required certifications (TWIC, passport, offshore training)

Desired Skills

• Experience with large-bore diesel engines or marine propulsion systems
• Background in power generation or industrial service environments
• Experience with vibration analysis, FLIR, or advanced diagnostic tools
• Familiarity with government or defense-related service work
• Ability to lead larger teams (510+ technicians)
• Experience with customer-facing service roles

Why Join MSHS Pacific Power Group?

MSHS Pacific Power Group is expanding its field service capabilities to support growing demand across key sectors, including national security programs.

This role gives you hands-on exposure to real systems, real customers, and real technical challenges. If you want to build experience that actually moves your career forward, this is the kind of role that gets you there.

Benefits Include

Medical, dental, and vision insurance 401(k) with company match Paid time off and holidays Company-paid life and disability insurance Overtime opportunities Ongoing technical training and development

Take the Next Step in Field Service

Apply now to grow your technical skills, gain real-world experience, and build a career in field service engineering.

Equal Opportunity Employer MSHS PPG is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Drug-Free Workplace MSHS PPG is a Drug-Free Workplace. All offers of employment are contingent on successful completion of a drug and alcohol screening, which may include testing for marijuana in compliance with applicable federal regulations and relevant state labor laws. We understand that marijuana laws vary by state, and our testing policies are designed to ensure compliance with both federal and state requirements where applicable.