Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Life insurance
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
My State Farm journey began in 2008 when I started in claims, giving me valuable industry experience and a strong foundation before eventually opening an agency of my own. I’ve now been an agent for three years and currently lead a growing team of six. I’m also a proud Illinois State University graduate.

Our culture is friendly, laid-back, and competitive. We set high expectations and want to perform at our best, but we also believe work should be enjoyable. We get together for quarterly office outings, keep a stocked break room, and create plenty of opportunities to have fun as a team. We’re even occasionally joined by my Bernese Mountain Dog, who proudly serves as our CDO (Chief Dog Officer)!

Giving back is an important part of our agency. We stay involved through community events and charitable initiatives, including a donation partnership with Special Olympics. We also enjoy including family members in many of our outings and activities, helping create a welcoming environment that extends beyond the office.

Our agency offers life insurance benefits, a Simple IRA with an employer match, a stocked break room, and quarterly team outings. We want our team members to feel supported today while also having resources that contribute to their long-term financial well-being.

I’m looking for hardworking, friendly people who enjoy a challenge and want to grow alongside a team that values both people and performance. If you’re driven to succeed but also want a workplace where people have fun, support one another, and genuinely enjoy being together, we’d love to meet you.

ROLE DESCRIPTION:
Dan Miller - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.