Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Health stipend
• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm agent since 2020 and bring over 25 years of industry experience to my agency. We take great pride in being actively involved with the community and the local Chamber of Commerce. Supporting local events and connecting with new members of the community is something my team and I find truly rewarding.

Our culture is engaging, collaborative, and focused on teamwork. With a team of seven, we work hard together, celebrate wins, and create an environment where everyone can grow both professionally and personally.

We offer two weeks of PTO, a health and wellness stipend, and a group 401K. We’re looking for someone who is hardworking, dedicated, and passionate about making a positive impact in the community. If you’re a team player who’s ready to build a rewarding career, this could be the right opportunity for you.

ROLE DESCRIPTION:
Natalie Burkhaulter - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.