Receptionist - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member

Natalie Burkhaulter - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Our culture is engaging, collaborative, and focused on teamwork. With a team of seven, we work hard together, celebrate wins, and create an environment where everyone can grow both professionally and personally. We offer two weeks of PTO, a health and wellness stipend, and a group 401K. We're looking for someone who is hardworking, dedicated, and passionate about making a positive impact in the community. If you're a team player who's ready to build a rewarding career, this could be the right opportunity for you.

Benefits include a health stipend, license reimbursement, 401(k), bonus based on performance, competitive salary, opportunity for advancement, paid time off, and training & development.

Responsibilities include greeting customers warmly in person and over the phone, directing them to the appropriate team members; managing appointment scheduling and office communications; assisting in handling incoming inquiries and maintaining customer records; engaging in conversations with prospective and existing customers, identifying opportunities to offer insurance options; providing excellent customer service and follow up on customers needs; and supporting the team with various administrative tasks and projects.

Qualifications include previous experience in a receptionist or customer service role; communication and interpersonal skills; organizational and multitasking abilities; comfortable with engaging in sales conversations; and basic computer skills, including Microsoft Office and CRM systems.