Legal Performance Manager

Salary $48000-$58000 Is this your perfect fit? You enjoy analyzing performance data, identifying trends, and turning insights into actionable recommendations. You thrive in a role that combines relationship management, operational oversight, and accountability for results. You are highly organized, detail-oriented, and motivated by improving performance, processes, and client outcomes. Hybrid schedule Profit sharing potential What your future day will look like Produce and distribute performance reports while analyzing key operational metrics, trends, and opportunities for improvement. Serve as the primary point of contact for assigned legal servicing partners, providing guidance and supporting strong working relationships. Analyze Key Performance Indicators including (but not limited to) Legal Scorecards, Garnishment Goals, Renewal Goals, Suit Goals, and other client-specific metrics. Utilize Microsoft Excel and internal data systems to identify performance trends, risks, and account-level opportunities. Translate data findings into actionable insights and communicate recommended adjustments to servicing partners. Ensure sustained accuracy and attention to detail across reporting cycles. Monitor partner performance against service standards and client expectations while identifying and addressing performance gaps. Conduct performance reviews, document action plans, and ensure follow-through on corrective measures and operational initiatives. Collaborate with internal departments to resolve issues, improve workflows, and support client and operational objectives. Analyze processes, identify efficiency opportunities, and contribute to ongoing performance improvement and risk mitigation efforts. Benefits offered Health/Dental/Vision Retirement Profit Sharing PTO Type: Direct Hire Requirements High school diploma required; bachelor's degree preferred Advanced Excel proficiency Legal collections, debt collection, financial services, or related industry experience is a plus Excellent analytical skills with the ability to interpret data and identify trends Strong written and verbal communication skills with the ability to manage multiple stakeholder relationships Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status. #J-18808-Ljbffr Godshall Recruiting