Field AV Technician / Control4 & Crestron Programmer

Job Description

Job Description

This is a senior-level field technician and programmer position. Applicants must have hands-on experience programming, commissioning, and troubleshooting Control4, Crestron Home, Crestron, Savant, or comparable integrated control systems.

Position Overview

• Design, install, program, commission, troubleshoot, and support advanced AV, automation, networking, security, surveillance, lighting control, and smart technology systems.
• Work on high-end residential and commercial projects throughout the Phoenix area.
• Take ownership of field problems, communicate professionally with clients, and deliver clean, reliable systems.
• This is not an entry-level installer, helper, alarm-only, or basic TV-mounting position.

Core Responsibilities

• Install, configure, program, test, troubleshoot, and service integrated AV and automation systems.
• Program and support Control4, Crestron Home, Crestron, Savant, or comparable control platforms.
• Commission systems before client turnover to confirm proper operation and reliability.
• Troubleshoot control systems, networks, Wi-Fi, amplifiers, speakers, video distribution, source equipment, remotes, touchscreens, surveillance cameras, security systems, lighting control, and connected devices.
• Read and interpret plans, wiring diagrams, schematics, equipment layouts, and project scopes.
• Terminate, test, label, and troubleshoot network, speaker, control, coaxial, HDMI, fiber, and other low-voltage cabling.
• Install and configure audio systems, including amplifiers, speakers, subwoofers, microphones, soundbars, distributed audio equipment, and related components.
• Build, dress, wire, and service equipment racks using organized and serviceable wiring practices.
• Perform field service visits for maintenance, troubleshooting, repairs, upgrades, and client support.
• Document system configurations, troubleshooting steps, service notes, and job progress accurately.
• Communicate professionally with clients, builders, designers, project managers, coworkers, and other trades.
• Lead or support other technicians in the field depending on project needs.
• Provide occasional weekend phone support when required.

Required Qualifications

• Minimum 5 years of professional low-voltage, AV, automation, or technology integration experience.
• Required: hands-on programming experience with Control4, Crestron Home, Crestron, Savant, or a comparable control platform.
• Strong understanding of residential and/or commercial AV system installation and troubleshooting.
• Strong knowledge of low-voltage wiring standards, cabling practices, terminations, testing, and labeling.
• Ability to troubleshoot control programming, signal flow, network connectivity, audio issues, video issues, device communication problems, and hardware failures.
• Ability to read and understand blueprints, plans, schematics, wiring diagrams, and technical documentation.
• Ability to work independently without constant supervision and solve field problems accurately.
• Clean workmanship and organized installation practices.
• Professional communication skills and strong customer service standards.
• Valid driver’s license and clean driving record.
• Must provide basic hand tools, testing equipment, and 4 ft. and 6 ft. ladders.

Preferred Experience

• Control4 certification.
• Crestron Home programming experience.
• Lutron lighting control or motorized shade experience.
• Networking experience with Ubiquiti, Araknis, eero, or similar systems.
• Security system experience with DSC, Qolsys, Alarm.com, or similar platforms.
• Surveillance system experience with NVRs, IP cameras, and remote access configuration.
• Experience with distributed audio, video distribution, home theaters, conference rooms, and equipment racks.
• Experience coordinating with builders, electricians, designers, and other trades on active construction projects.
• ProjX360 project management experience a plus

Company-Provided Equipment and Benefits

• Company laptop.
• Company cell phone.
• Shop vacuum.
• Full-size cargo van with GPS.
• Fuel card.
• Business credit card for approved job-related purchases.
• 8 ft. and 12 ft. ladders.
• 401(k) profit sharing.
• Long-term opportunity with an established Phoenix technology integration company.

Who Should Apply

• Senior-level AV, automation, or low-voltage integration technicians with actual programming and commissioning experience.
• Technicians who can troubleshoot complex systems without constant supervision.
• Candidates who understand clean wiring, reliable system design, professional jobsite conduct, and client-facing service.
• Do not apply if your experience is limited to basic TV mounting, helper work, wire pulling, alarm-only installation, or general handyman work.

Join us if you're passionate about pushing the boundaries of audiovisual technology! Bring your technical expertise into a role that challenges you daily while offering opportunities for growth in a vibrant environment dedicated to innovation and excellence.

Benefits:

• 401(k)
• Life insurance
• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• technology integration: 5 years (Required)

License/Certification:

• Control4, Crestron, or Savant certification (Preferred)

Work Location: In person

Elite Integration is a luxury technology firm specializing in smart home automation, networking, lighting, audio-visual systems, and security. Since 2009, we’ve delivered high-end, tailored solutions that blend seamlessly with architecture and lifestyle. Our focus on craftsmanship, reliability, and lasting client relationships sets us apart in Arizona’s home technology market.

Company Description

Elite Integration is a luxury technology firm specializing in smart home automation, networking, lighting, audio-visual systems, and security. Since 2009, we’ve delivered high-end, tailored solutions that blend seamlessly with architecture and lifestyle. Our focus on craftsmanship, reliability, and lasting client relationships sets us apart in Arizona’s home technology market.