ServiceNow Certified Technical Architect (CTA)

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ServiceNow Certified Technical Architect (CTA)

Location: Remote - USA

Position Overview

We are seeking a ServiceNow Certified Technical Architect to serve as the final architecture authority for enterprise ServiceNow solutions. The role defines platform strategy and governance, architects end-to-end solutions across multiple product lines, and drives large-scale transformation, consolidation, and modernization initiatives in global enterprise environments.

Experience Required

12+ years of overall IT experience
8+ years of ServiceNow architecture and implementation experience
Proven experience leading large-scale enterprise ServiceNow transformations
Hands-on experience across multiple ServiceNow product lines: ITSM, ITOM, CSM, HRSD, ITAM, SPM, SecOps, IRM/GRC, and AI/Now Assist

Mandatory Certifications

ServiceNow Certified Technical Architect (CTA) - mandatory
Certified System Administrator (CSA)
Certified Application Developer (CAD)
Multiple CIS certifications (ITSM, ITOM, HRSD, CSM, ITAM, SPM, or similar)

Key Responsibilities

Enterprise Architecture & Strategy

Define the enterprise-wide ServiceNow architecture roadmap aligned to business objectives
Establish platform governance, architectural standards, reusable patterns, and design principles
Drive platform consolidation, modernization, and technical debt reduction initiatives
Serve as the final architecture authority for ServiceNow solutions

Solution Architecture

Architect end-to-end ServiceNow solutions spanning ITSM, ITOM, ITAM, HRSD, CSM, SPM, SecOps, and AI/Now Assist
Design scalable, secure, and high-performing solutions across global enterprise environments

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Vacancy posted 1 day ago

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