Garage Door Service Technician

Service & Installation TechnicianAs a Service Technician, you will be responsible for operating commercial, residential and light industrial water treatment systems. This position requires the skills to successfully install water softeners and/or filtration systems, also provide preventive maintenance as required.Full Time Monday through FridayWilling to be on routine on-call shiftsNon-Exempt: overtime eligibleCompany Property: Ipad, company phone, uniform, company vehicleBenefitsConsistent Work hoursPaid HolidaysPaid Time OffMedical, Dental, & Vision InsuranceSupplemental InsuranceCompany Provided Life Insurance & Long-term Disability401K retirement with Company MatchCompany Picnics and Holiday PartiesCompany DiscountsDuties and Responsibilities, including but not limited to:Provides for general onsite and offsite equipment installation, service, start-up, commissioning, testing, and training for various types of water treatment equipment across industries.Is responsible for field service goals and timely equipment start-ups and cost control for onsite time and materials needed to complete a project.Provides equipment and operational support to the Service Manager on the shop floor with equipment refurbishments, buildouts, rental returns, and testing of equipment for final delivery or inventory storage.Locate sources of problems by observing and testing systems operation. Uses precision measuring and testing instruments.Remove defective parts by dismantling equipment; using hand and power tools; replace defective parts and test for proper operation.Maintain equipment, parts, and supplies on truck by checking stock to determine inventory level, anticipating needed equipment, parts, and supplies.Provide system information to customers by answering maintenance questions and educating customer on product.Maintain technical knowledge by attending educational workshops; reviewing technical publications; establishing personal networks.Maintain safe and clean working environment by complying with procedures, rules, and regulations.Contribute to team effort by accomplishing daily, weekly & monthly goals.Assure service vehicle is clean, safe and in proper operation condition always.Communicate with office staff frequently to ensure job accuracy and data entryAble to use handheld devices for data entry, schedule maintenance, etc.Performs other related duties as assigned by management.RequirementsThis job has no supervisory responsibilities.High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.Certificates, licenses and registrations required: Valid driver's license, water licensing preferred, plumbing licenses preferredOther skills required:Basic plumbing and electrical experienceMechanically inclinedCompetenciesDiversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on timeCustomer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.Physical Demands and Work EnvironmentContinually required to stand, walk, sit, utilize hand and finger dexterity, and hear.Continually required to climb, balance, bend, stoop, kneel or crawlOccasionally exposed to wet and/or humid conditions (non-weather)Occasionally work near moving mechanical partsOccasionally work in high, precarious placesOccasionally exposure to outside weather conditionsWhile performing the duties of this job, the noise level in the work environment is usually quiet-moderateThe employee must occasionally lift and /or move more than 100 pounds / frequently lift and/or move up to 100 pounds / continually lift and/or move up to 50 poundsSpecific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focusAdditional remarks regarding work environment: Occasionally will work in confined spacesSpecialized equipment, machines, or vehicles used: Use of power tools, possible forklift, and handheld devicesSalary Description $20.00 to $25.00