Contact Center Specialist - Now Hiring

Leverage your communication skills for high-value sales and service contracts! We are urgently hiring driven contact center specialists. Secure immediate contract income by accepting short-term mandates that focus on lead generation, customer retention, and service follow-up. This role is ideal for motivated individuals seeking performance-based opportunities.

Your responsibilities:

- Make structured outbound calls for customer follow-up, product promotion, account activation, or lead qualification.
- Strive to meet specific metrics related to conversion rates, contact attempts, or customer retention goals.
- Meticulously record detailed notes regarding customer interactions, objections, and sales outcomes in the crm system.
- Quickly master product features, pricing, and promotional details relevant to the specific short-term mandate.
- Maintain an articulate, professional, and persuasive tone across all customer communications.

location: San Diego, CA
work hours: 08:00 AM - 05:00 PM

qualifications:

• no lifting.

skills:

• Verbal communication skills
• Written communication skills
• Computer proficiency
• Bilingual (English & Spanish)
• Organizational skills
• Time management skills
• Detail oriented

dress code:
Business Casual attire

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.