Restaurant General Manager

Job Description

Job Description

About the Job:  

As a Restaurant General Manager for Great Lakes Taco Bell, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 48-hour week, with 40 hours at regular pay and 8 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day:  

• Manage overall restaurant operations while offering top-notch products and service.
• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.

Is this you?  

• 1+ years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell’s culture and values.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards. 

Work-Hard, Play-Hard:  

• $55,000+ in annual salary based on experience.
• $20,000+ potential in annual bonuses!
• Flexible scheduling to promote a work/life balance.
• 48-hour work-week.
• Paid Time Off as soon as training is complete.
• Paid Holidays
• A Path for Advancement
• Supportive above restaurant leadership team.
• Medical, Dental and Vision Insurance (Blue Care Network & Blue Cross Blue Shield)
• 401(k) Options w/ Company Match
• Company Paid Life Insurance and Short & Long Term Disability
• Supplemental Life Insurance Options
• Pre-Tax Flexible Spending Account options for medical needs.
• Pre-Tax Dependent Care Account options for child care.
• Free Employee Meals
• Discounts available with AT&T, Disney, Lyft, Great Wolf Lodge and more!