Assistant Manager

DESCRIPTION

Hiring Immediately!

We are looking for a dedicated and enthusiastic Assistant Manager to lead our team. You will empower your team to deliver exceptional guest experiences, oversee restaurant operations, manage financial responsibilities, and develop a high-performing team. As a passionate leader with a 'Can Do' attitude, you will lead by example, provide excellent customer service, and maintain quality standards in a fast-paced environment.

Apply to this job if you:

• Demonstrate a passion for guest service and creating exceptional guest experiences.
• Pride yourself on building relationships with guests and your team.
• Have strong operational experience.
• Enjoy leading a diverse team in a fast-paced environment.
• Are able to engage others and develop high performance within your team.
• Are committed to maintaining high standards of cleanliness and food safety.
• Have a cheerful outlook and an outstanding work ethic.

Interested? We would love to hear from you! Apply now to join the team!

In This Role You Will...

Customer Service:

• Ensure exceptional guest experiences by providing high-quality service and products.
• Answer questions about the menu and provide recommendations.
• Address guest service complaints promptly and professionally, turning negative situations into positive ones.
• Enjoy making your guests' day!

Restaurant Operations:

• Manage the shift by ensuring your team has all the tools they need to succeed.
• Ensure the restaurant meets critical standards of quality, service, and cleanliness.
• Effectively schedule staff, forecast and order inventory needs, and maintain restaurant equipment to ensure smooth operations.
• Support the restaurant's sales goals and manage inventory, cash, and other financial responsibilities as directed by the General Manager
• Ensure compliance with all restaurant, brand, and franchisee policies.
• Demonstrate a readiness to assist the team during busy periods or as needed, showing a willingness to roll up your sleeves and help out with service, food preparation, and other day-to-day operations.

Team Leadership:

• Participate in the recruitment and training of a diverse team to achieve and maintain high standards of operation.
• Support team member development through cross-training and delegating tasks effectively.
• Promote a respectful team culture, managing members with open communication and understanding.
• Foster a lively and fun atmosphere while motivating team members to achieve restaurant goals.
• Work with integrity, honesty, and accountability in all situations.

Benefits:

• Competitive compensation
• Amazing team
• Career Progression
• And many more

REQUIREMENTS

• Minimum 2 years of experience in the quick-service restaurant industry
• 1-3 years in a supervisory role
• Strong math and analytical skills for managing sales goals, inventory, and cash.
• Computer Skills: Point of Sale System, Microsoft Office - Word, Excel, and Outlook
• Strong leadership, interpersonal and communication skills.
• Must be able to lift up to 55 pounds and stand for extended periods.
• Valid driver's license and reliable transportation.
• Flexibility to work various shifts, including weekends and holidays.
• Ability to communicate effectively with customers in English.; additional language skills are a plus but not required.
• Legal eligibility to work in the United States.