Lead, AI-Driven Frontline Coaching & Enablement
Capital One National Association
Capital One National Association in New York, NY, is seeking a tech-forward Manager of Product Management to steer frontline agent enablement, coaching capabilities, and QA insights on our quality assurance platform. You will lead AI-enabled monitoring, integrate agent scorecards, and collaborate with design and engineering to optimize workflows and dashboards for thousands of agents and managers. #J-18808-Ljbffr Capital One National Association
Vacancy posted 3 days ago
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