Helpdesk Lead: IT Ops & Team Leadership (DC On-Site)
Cwsc
Computer World Services seeks an on-site IT Operations Supervisor in Washington, DC. You will supervise help desk staff, triage and resolve issues across Windows, Mac, mobile devices, and printers, and escalate to Tier II/III as needed. A background in IT operations and ITIL 4 is preferred, with Security+ and Public Trust suitability. On-site at the DC office. Responsibilities include incident triage, daily staff oversight, and documenting all activity in ServiceNow, ensuring efficient #J-18808-Ljbffr Cwsc
Vacancy posted 2 days ago
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