Package Concierge - Phoenix, AZ

Package Concierge

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life.

Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Package Concierge is essential to supporting our growing need for increased mail and package support at the property level. This role provides five-star guest service by communicating with residents and guests on all of their mail and package needs. This includes, but is not limited to, preparing outgoing mail and packages, receiving, storing and organizing all incoming mail and packages, communicating with residents about their mail and packages and delivering packages directly to residents and guests. This is an in-person position located on-site of the property and the schedule for this role is Tuesday-Saturday 11am-7:30pm.

What You'll Do:

• Prepare outgoing mail and packages
• Receive, store and organize all incoming mail and packages
• Communicate with residents about their mail and packages and delivering packages directly to residents and guests
• Prepare shipping documents
• Distribute mail and packages
• Receive, process and verify incoming and outgoing mail/package
• Maintain records of incoming and outgoing mail/packages
• Perform other related duties and assignments as needed and assigned

National Guard Employment Network