Care Center Director of Customer Experience
Landmark National Bank
Landmark National Bank is seeking a Care Center Manager to lead the bank’s centralized call and contact center across phone, chat, secure messaging, email, and digital banking channels. You will drive strategy, performance, and continuous improvement to deliver timely, accurate customer support and ensure risk and compliance standards are met. You will coach and develop a high-performing team, optimize staffing and technology, oversee AI-enabled capabilities, and partner with internal lines to #J-18808-Ljbffr Landmark National Bank
Vacancy posted 2 days ago
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