Solutions Architect

Benefits:

401(k)

Competitive salary

Health insurance

Paid time off

Solutions Architect – Remote (U.S.-Based) | Full-Time

Company Name: Technology Alliance Solutions, Inc. Job Location: United States (Fully Remote) Employment Type: Full-Time (FTE) Salary Range: $140,000 – $160,000 (commensurate with experience) Benefits: Full health benefits, PTO, 401(k), fully remote work environment

Job Description

About TAS

Technology Alliance Solutions, Inc. (TAS) is a modern consulting and technology services firm that helps organizations transform how they manage customers, data, and operations.

We specialize in unifying CRM, ERP, marketing automation, and cloud systems into a cohesive, scalable digital ecosystem. Our team delivers enterprise-grade clarity, discipline, and execution—empowering businesses and public-sector agencies to modernize confidently and achieve measurable outcomes.

TAS operates at the intersection of strategy, architecture, and delivery. We combine deep platform expertise with the rigor of an enterprise consulting practice to design solutions that eliminate fragmentation, strengthen operational workflows, and support long-term digital transformation across enterprise, state, and federal organizations.

Role Overview

TAS is seeking a Solution Architect to serve as the technical lead for a high-visibility digital modernization initiative supporting a Texas state agency. This role is responsible for end-to-end solution architecture for a secure, scalable, and accessible CRM and case-management platform built on Microsoft Dynamics 365 Customer Service and the Microsoft Power Platform.

At TAS, we value current mastery of modern Microsoft technologies over tenure with legacy platforms. The ideal candidate demonstrates deep, hands-on expertise with Dynamics 365, Azure, and contemporary security frameworks, and can clearly articulate architectural decisions to technical teams, executive leadership, and public-sector stakeholders.

The Solution Architect operates within TAS’s prime-contractor delivery model, maintaining architectural continuity, technical decision authority, and accountability throughout the program lifecycle. This role provides technical leadership within a formally governed Agile delivery environment and guides highly skilled delivery teams to ensure a configuration-led, compliant, and maintainable implementation.

This is a full-time, fully remote role, operating within an onshore delivery model.

Key Responsibilities

Serve as the technical lead and solution authority for a Dynamics 365 Customer Service–based modernization initiative

Provide architectural leadership within a formally governed Agile delivery model, supporting sprint planning, backlog refinement, defect triage, and acceptance readiness

Lead and guide a team of senior developers, ensuring configuration-first, best-practice-driven implementation and minimizing unnecessary customization

Own end-to-end solution architecture, including system design, data flows, integrations, environments, and documentation

Define, implement, and maintain the architectural security posture, including identity, access control, data protection, and compliance alignment

Architect and oversee integrations with third-party and government platforms, including Indigov/GovDelivery, DIR telephony, and legacy CTS historical data

Collaborate closely with Program Management to support delivery planning, dependency management, and risk mitigation

Lead technical design reviews, architecture walkthroughs, and decision forums

Produce and maintain architecture diagrams, technical documentation, and decision artifacts

Ensure all solution designs comply with Texas Administrative Code (TAC) §213 and Section 508 accessibility requirements

Support accessibility validation, testing, and acceptance evidence preparation in coordination with QA and State stakeholders

Required Skills & Experience

U.S.-based candidate (onshore delivery requirement)

8–12+ years of professional experience in solution architecture, enterprise systems, or CRM platform delivery

5+ years of hands-on experience with Microsoft Dynamics 365 and the Power Platform in complex enterprise or public-sector environments

· Prior experience leading enterprise or public-sector CRM architectures

Proven experience serving as a Solution Architect or Technical Lead on enterprise CRM and case-management implementations

Demonstrated hands-on proficiency with:

Microsoft Dynamics 365 Customer Service

Microsoft Power Platform (Power Apps, Power Automate, Power BI)

Microsoft Azure, including identity management, hosting, and security services

Azure DevOps (ADO) for sprint management, QA execution, and defect tracking

Proven ability to lead Agile delivery teams and manage senior technical resources

Strong understanding of modern security frameworks, identity management, and data protection principles

Experience designing scalable constituent communications and case-management solutions

Ability to communicate complex technical concepts clearly to both technical and non-technical audiences

Strong documentation, architectural governance, and technical decision-making skills

Preferred Experience

Experience delivering solutions in state, federal, or public-sector environments

Familiarity with compliance-driven and accessibility-regulated solution design

Experience supporting large-scale, highly visible government programs

Public-sector experience is strongly desired, but not required.

Salary & Benefits

Salary Range: $140,000 – $160,000 (commensurate with experience)

Benefits: Full health benefits, PTO, 401(k), and a fully remote work environment

How to Apply

If you are a seasoned Solution Architect who thrives in complex, high-accountability environments and wants to help modernize systems that directly support public service and constituent engagement, we would welcome the opportunity to speak with you.

Please submit your resume to begin the conversation.

This is a remote position.