Technical Support Engineer
Akmazo Capital
We are looking to hire a motivated, professional and service-minded individual to join our team in the role of a Technical Support Engineer. This role is a great opportunity to work within a flexible and collaborative environment as part of a growing SaaS company. In this role, you will provide technical support for Zmags' three SaaS platforms, Publicator, Fastr Frontend and MINIBC. Our ideal candidate is a high-energy, high-performing individual with a desire to learn. You must enjoy working with customers and colleagues, be motivated, and have strong technical and communication skills. Responsibilities Respond to customer inquiries and technical problems through phone, email, and chat. Listen and understand customer needs and proactively support finding solutions in a manner that improves overall customer satisfaction. Provide technical support, including troubleshooting issues, fault diagnosis, and providing resolution to customer issues within the Service Level Agreement (SLA) and targets. Identify software bugs and feature requests, and coordinate with the relevant team for handling. Contribute to the development of the internal knowledge base and customer solution portal. Requirements Bachelor's degree in computer science (or similar) preferred. Strong technical skills (MySQL, PHP and JavaScript). Strong verbal and written communication skills. Critical thinking, analysis, troubleshooting, and problem-solving expertise. Ability to explain technical issues to technical and non-technical employees and customers. Strong understanding of HTML/CSS. Familiarity with Zendesk. Familiarity with subscription or payment platforms is a plus. Experience working on e-commerce platforms. Work timings would be 4:30 PM to 12:30 AM. #J-18808-Ljbffr
- ...solutions, delivering equipment, calibration, repair, software support, and technical services to manufacturers and laboratories across North... ...structured quality systems. About the Job The Technical Support Engineer provides advanced technical support for dimensional...SuggestedRemote work
- ...Job Summary The Senior Technical Support Engineer is responsible for providing advanced technical assistance and troubleshooting for customers, ensuring timely resolution of complex issues and maintaining high levels of customer satisfaction. This role involves diagnosing...SuggestedPermanent employmentCasual workNight shift
$89k - $120.15k
...Job Description Summary A Vertica Senior Technical Support Engineer at Rocket Software delivers advanced Tier 3 Vertica support. They independently troubleshoot escalated issues, perform root cause analysis, and serve as mentors for junior engineers. A Vertica Senior...Suggested- Akmazo Capital in Massachusetts is seeking a Technical Support Engineer to join their growing team. This role offers a collaborative environment where you will support three SaaS platforms: Publicator, Fastr Frontend, and MINIBC. Ideal candidates should possess a strong...Suggested
$76k - $95k
...equitable for everyone. We’ve created a culture that supports a diverse workplace where all are valued for their talents... ...year since 2009! Under minimal supervision, the technical specialist II in the voice engineer role will participate in the planning, development,...SuggestedRemote workFlexible hours- ...Oklahoma City, OK, seeks an Inbound Helpdesk Technician / Computer Operator I for full-time work on FAA Enterprise Services Center support. The role involves assisting with routine inquiries about applications, software, hardware, and networks, under supervision. Must obtain...Full timeRemote work
- ...We are seeking a Temporary IT Technician to provide hands-on support for desktop hardware, IT assets, and end-user technology. This... ...and facility projects. Support other IT teams with field and technical projects as needed. Perform routine administrative and documentation...Permanent employmentTemporary workWork at officeMonday to FridayFlexible hoursShift work
$20 per hour
Cape Cod Community College is looking for a part-time Technical Support Specialist. The role involves providing technical assistance, oversight of computer labs, and troubleshooting for clients. The candidate should possess good technical ability with PC hardware/software...Hourly payPart time- ...Inssero is seeking Network Support Technicians to provide support to our DHS customers... ...Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (... ...implementation by the architecture and engineering team and COTS products. Must possess...Contract workLocal areaImmediate startRemote workWorldwideNight shift
- ...If you're ready to build a rewarding civilian career supporting the United States Air Force, don't miss this opportunity to explore careers... ...• Cyber and Information Technology Specialists Electrical Engineers • Electronics Engineers • Firefighters • Financial Management...Part timeImmediate start
- Agil3 Technology Solutions (A3T) is seeking a Public Key Infrastructure (PKI) Application Administrator to support a DoD program. The role focuses on credential issuance, access control, and PKI operations within a secure Linux environment. Qualified candidates will have...
$60k - $65k
...-term disability, voluntary long-term disability. Overview The position of IT Help Desk Technician involves providing technical assistance and support to internal users regarding computer systems, software, and hardware issues. You will respond to inquiries, diagnose and...Full timeTemporary workLocal areaImmediate startRemote work- ...Competitive Pay Career Development Welcome to Love's: This position supports Love’s store technology system by working with store locations... ...’s store technology systems by assisting in the resolution of technical issues and ensuring smooth day‑to‑day operations across store...Work at officeShift workWeekend work
- ...Provide field support for computer-related technology within the state of Oklahoma and neighboring states. Must be able to lift 50lbs and perform physical activity throughout an 8-10 hour workday. Must be open and available for odd hours and overtime as many projects will...Odd jobShift workNight shift
$14 per hour
...Overview: $14/hour Must be 18 At Frontier City, work is FUN! Working as an IT Technician, you'll provide support to users and assist with the help desk line. You'll also... Assist with questions and problems related to hardware, software, POS (Point of Sale) equipment...Seasonal workLocal areaFlexible hoursShift workNight shift- ...collaborative team and make a difference! The IT Specialist provides user support and customer service on company‑supported computer applications... ...and fax machines. Essential Functions Respond to requests for technical assistance in person, via phone, electronically Diagnose and...Full timeWork at officeLocal areaMonday to FridayWeekend work
- ...IT team discussions and solutions Train IT staff in different technical areas This position could include up to 25% travel Required Qualifications... ...Laptop hardware troubleshooting Backup and storage platforms Engineering SW such as Ansys SCADE, CATIA, Polarion, etc. IT Governance...Work at officeFlexible hours
- ...seeks an Inbound Helpdesk Technician / Computer Operator I to support FAA MMAC ESC operations. You will assist users with routine IT... ...expects a high school diploma or GED and at least 1 year in a technical support role, with AD, Remedy ITSM, and ServiceNow #J-18808-Ljbffr...Remote jobNight shiftWeekend work
- SUMMARY The Inbound Helpdesk Technician / Computer Operator I supports activities of the Federal Aviation Administration (FAA) Mike Moroney... ...(GED) and a minimum of one (1) year relevant experience in a technical support role, preferably in a service desk or call center...Work at officeImmediate startRemote workFlexible hoursShift workNight shift
- ...SUMMARY The Inbound Helpdesk Technician / Computer Operator I supports activities of the Federal Aviation Administration (FAA) Mike Moroney... ...or GED and a minimum of one year relevant experience in a technical support role, preferably in a service desk or call center...Full timeWork at officeImmediate startRemote workFlexible hoursShift work
- Inserso Corporation is seeking a Network Support Technician based in Oklahoma City, OK. This role involves onsite and remote Tier 2 support for IT issues including hardware, software, and network diagnostics. The technician will monitor ITSM tickets and maintain an inventory...Remote job
- Join a dynamic team at a leading aviation support company, where you'll play a crucial role in maintaining and ensuring the airworthiness of aircraft electronic systems. This position requires hands-on expertise in troubleshooting and repairing avionics, ensuring compliance...
- ...OKCPS Central Office Position Summary The IT Bench Technician supports district technology infrastructure by ensuring devices are... ...responsive customer service, effective inventory management, technical troubleshooting, and adherence to operational procedures, the...Contract workWork at office
- IQVIA seeks a Health Information Technology Specialist in Oklahoma City to enhance patient care by integrating cardiovascular brands into Electronic Healthcare Records (EHR) systems. You will work with multiple stakeholders to identify gaps in patient care and provide solutions...
- ...infrastructure. You will manage RFx processes, supplier evaluation, and stakeholder engagement in a fast-paced environment. This role supports governance, compliance and post-award activities, collaborating with Legal, Finance and Procurement Operations to enable seamless...
- An amusement park in Oklahoma City is seeking an IT Technician to provide support to users and assist with help desk inquiries. Responsibilities include troubleshooting and diagnosing issues with various IT equipment and network-related problems. Candidates must be 18 or...Local area
$89.51k - $138.37k
..., and program governance. Translate functional requirements into technical requirements for logical design or alternative technologies. Analyze and provide technical, policy, and cost analysis support for technology changes and enhancements. Knowledge, Skills, and Abilities...Full timeWork at office- UICGS / Bowhead Family of Companies is seeking a Tier 1 Helpdesk Technician in Oklahoma City. This role involves managing support requests and providing first-contact troubleshooting for users. It offers opportunities for training and hybrid work arrangements for strong...
$59k - $79.6k
...The NOC Network Administrator, Junior supports day‑to‑day operation of systems and core services within a network operations center to help ensure reliable, highly available network and server infrastructure. The role focuses on monitoring servers and key applications...Contract workWork at officeShift workNight shift- ...developing policies and procedures. This role provides critical support for enterprise security infrastructure, identity and access... ...professional standards Provide outstanding customer service and technical support with a positive, solution-oriented attitude...Temporary workFor contractorsWork at officeRemote workFlexible hours
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