Inventory Control Specialist I

Inventory Control Specialist IInventory Control Specialist I coordinates the customer asset management program and initiates and completes service requests and work orders. Reviews field information for accuracy before inputting data into the database. Performs audits, both digital and physical, of customer-owned inventory.Essential Functions:Be responsible for device check-in/out and complete all necessary paperwork for items issued, and record consumption of inventoryTrack/manage assetsTrain users on new equipmentManage the data being input into the asset management system, including inventory and the condition of the customer's infrastructure assets. Collect additional and missed data in the inventory and condition of the customer's assetsInitiate, update, and complete service requests received from customers and other departments. Ensures that responses are provided for those requesting informationUtilize computer applications to maintain records and analyze dataReclaim old devices upon removal from sites and either restock those or pass them on for disposalOperate equipment to properly handle materials being received, issued, stocked, and pickedCompetencies:Ensures AccountabilityTech SavvyCommunicates EffectivelyValues DifferencesCustomer FocusResourcefulnessDrives ResultsPlans and PrioritizesDecision QualitySelf-DevelopmentWork Environment:This job operates in a professional warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.Required Education and Experience:High School Diploma required1-2 Years of ExperienceQualifications:Excellent customer service skillsProficiency with Microsoft Office and database software requiredSolid Excel and Outlook knowledgeAbility to run basic queriesManage ticket queue and meet SLAs accurately documenting steps taken for resolutionAbility to communicate effectively both verbally and in writingTake appropriate actions to mitigate downtime and troubleshoot internal customer issuesDocumentation skills are a plusAAP/EEO Statement:3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.