Enrollment Specialist
Educational Service Center of the Western Reserve
Position Type: Student Support Services/ Specialist Our Enrollment Specialist blends high-level administrative support with student-focused enrollment and outreach responsibilities. It involves managing daily office operations—such as correspondence, scheduling, record keeping, data entry, and maintaining secure, compliant filing systems—while also coordinating meetings, and special events. The position supports Auburn Career Center's admissions and marketing efforts by guiding prospective students, promoting programs across partner districts, assisting with enrollment processes, and maintaining inquiry and admissions records. It also plays a key role in partnership development, and strategic planning through communication, documentation, and relationship-building with students, families, staff, and community stakeholders. Strong professionalism, confidentiality, organizational skills, and effective use of technology are essential, along with adherence to legal requirements, ethical standards, and organizational policies. Key Responsibilities Provide comprehensive administrative and clerical support, including composing, proofreading, and processing correspondence; preparing reports, presentations, and documentation; and performing general office duties such as record keeping, copying, filing, mailing, and data entry. Coordinate office operations and scheduling, including maintaining calendars, arranging meetings and appointments, handling phone calls, and supporting travel logistics for staff and students. Maintain organized filing systems and records in compliance with retention policies, ensuring confidentiality and secure handling of sensitive and privileged information. Provide strategic admissions, career advising and guidance for prospective students. Assist in marketing of Auburn Career Center for prospective students including website, print, email, and other forms of communication and creation of marketing products. Assist enrollment of student(s) into various career and technical programs offered including handling uniform ordering, entering into our Auburn IC systems, and other items as necessary. Handle the admission records of prospective and current students. Assist with the organization of special events such as new student orientation, information meetings, open houses, etc. Maintain inquiry database and other reporting systems Ability to work with confidential documents. Promote Auburn Career Center services to the associate school districts. Develop partnerships between Auburn and the associate school districts. Assist with Advisory Board members, minutes and agendas. Facilitate advisory board membership for internships, job placement and employability needs Provide information about Auburn Career Center goals at advisory board meetings; facilitate advisory board membership feedback for strategic planning. Collaborate with administrators and staff to support departmental initiatives, identify needs, resolve problems, and keep leadership informed of relevant issues and concerns. Demonstrate professionalism and strong interpersonal skills by building positive relationships with students, parents, staff, and the community, while promoting partnerships that enhance programs and services. Utilize technology effectively, including Microsoft Office, Google Workspace, content management systems, and other software applications, while adapting to new tools as needed. Exhibit strong organizational, multitasking, and independent work skills; maintain accuracy and productivity; and adhere to safety, ethical standards, and organizational policies. Comply with all legal requirements, including reporting suspected child abuse, and uphold board policies, procedures, and organizational core values. Perform other duties as assigned. Qualifications Associate Degree preferred. Two years of experience in a related office environment is preferred. Effective written and verbal communication skills, including the ability to compose professional correspondence and communicate complex information to administration. Ability to read, analyze, and interpret financial reports, apply mathematical concepts (fractions, percentages, ratios), and use critical thinking to define problems, collect data, and draw valid conclusions. Drug‑Free Workplace Requirement Employees shall remain free of any alcohol or non‑prescribed controlled substance in the workplace throughout his or her employment in the District in accordance with Board policy. Abilities Required The following characteristics and physical skills are essential for successfully performing assigned duties. Demonstrates strong interpersonal, communication, and relationship‑building skills. Maintains confidentiality and professional ethics. Demonstrates strong organizational, time management, and documentation skills. Demonstrates adaptability and professionalism in a fast‑paced school environment. Creative, out of the box thinker with strong problem solving skills. Working Conditions Typical of the environment; accommodations may be available, if requested. Exposure to the following situations may range from remote to frequent, depending on circumstances and unpredictable factors. Duties may require lifting, carrying, and moving work‑related supplies/equipment up to 60 lbs. Duties may frequently or occasionally require performing repetitive tasks quickly, using fingers and hands. Duties may frequently or occasionally require use of the computer keyboard and monitor. Duties may frequently require standing, reaching, bending, crouching, and/or kneeling. Duties may require working extended hours. Duties may require working under time constraints to meet deadlines. Potential for exposure to blood‑borne pathogens and communicable diseases #J-18808-Ljbffr Educational Service Center of the Western Reserve
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