Customer Service Management Trainee

Pay from $29 to $34 per hour with significant growth and earning potential! Join Uline as a Customer Service Management Trainee to gain on‑the‑job skills at our state‑of‑the‑art call center and empower our reps to deliver legendary customer service. Position Responsibilities Master all aspects of customer service management through a comprehensive hands‑on training program. Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback. Review department procedures and standards to identify areas for improvement. Qualifications Strong track record of customer‑focused service, teamwork and attention to detail. Prior leadership / management experience is a plus. Benefits Complete health insurance coverage. 401(k) with 6% employer match that starts day one. Paid holidays and generous paid time off. Tuition assistance program that covers professional continuing education. Best‑in‑class, clean, modern facilities. First‑class fitness center and nearby walking path. About Uline Uline, a family‑owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug‑free workplace. All new hires must complete a pre‑employment hair follicle drug screening. All positions are on‑site. EEO/AA Employer/Vet/Disabled #J-18808-Ljbffr