Customer Care Specialist
Big Sky Resort
Overview As a Customer Care Specialist at Big Sky Resort, you’ll be a central hub of knowledge and support for both our guests and internal teams. Whether guests are planning their trip, navigating the mountain, or following up post-visit, you’ll be the trusted voice guiding them every step of the way. From lift access and lessons to dining and events, your role is all about providing timely, accurate, and professional assistance across multiple communication channels. You’ll work closely with the Customer Care Center team and collaborate with Mountain Services to ensure guests receive consistent, helpful information and exceptional service. Responsibilities Be a subject matter expert on all Big Sky lift access products, including season passes and day tickets Use administrative access to bigskyresort.com to support guest needs and troubleshoot online issues Respond promptly and professionally to guest inquiries via phone, email, live chat, and voicemail Maintain a high level of accuracy when sharing information about resort services, activities, and offerings Stay flexible and adaptable in a fast-moving team environment Demonstrate a willingness to continuously learn about other departments and offerings across the resort Qualifications Experience in guest service roles is preferred Familiarity with RTP|One and/or Salesforce is a plus Strong communication skills across phone, email, and chat Professional, efficient typing and digital communication abilities Team-oriented attitude and desire to provide an exceptional guest experience All full time seasonal employees can enjoy the following benefits: FREE All Access Bike Haul Pass and discounted Golf Pass Discounted Golf and Mountain Biking for friends and family 25% - 50% off Food and Beverage and Retail discounts at all Boyne outlets Eligibility for affordable Team Member Housing Lodging discounts for friends and family FREE Basecamp activities including zip line course Wellness Day and Eligibility for PTO Monthly employee events #J-18808-Ljbffr
- ...Overview As a Customer Care Specialist at Big Sky Resort, you’ll be a central hub of knowledge and support for both our guests and internal teams. Whether guests are planning their trip, navigating the mountain, or following up post-visit, you’ll be the trusted voice...SuggestedFull timeFlexible hours
Sugarloaf Mountain Corporation
Big Sky, MT4 days ago $69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera...SuggestedRemote workWork from homeFlexible hoursHMG Careers
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Montage International
Big Sky, MT4 days ago - ...professional crew. Looking for Point of Sales, Retail sales clerks and Receiving associates. Duties include, but not limited to, customer service, cashier, receiving and setting inventory, stocking, setting retail displays and handling new product. Full-time at 40 hours...SuggestedFull timePart timeSeasonal workShift work
- Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you...SuggestedWork at officeLocal areaFlexible hoursShift work
- ...communication. Conduct Site Inspections for travel industry clientele Track all Site Inspections with timely follow up Prepare customized quotes, correspondence, and follow-up materials. Coordinate closely with Reservations, Front Office, Housekeeping, Food &...
- Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what...Bank staffWork at officeNight shift
Montage International
Big Sky, MT5 days ago $23.47 - $38.62 per hour
...accepting applications for Rural Carrier Associates nationwide. This role involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success, regardless of your experience level. Position Details...Hourly payPostal Jobs Resource
Big Sky, MTmore than 2 months ago$23.47 - $38.62 per hour
...Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position Details Vacancies : Numerous openings nationwide...Hourly payPostal Jobs Resource
Big Sky, MTmore than 2 months ago$23.47 - $38.62 per hour
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Big Sky, MTmore than 2 months ago$23.47 - $38.62 per hour
...options Life Insurance Options : Multiple plans to provide peace of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues from customers Mail Handling : Sort, label, and distribute incoming...Hourly payWeekend workPostal Jobs Resource
Big Sky, MTmore than 2 months ago- Your Service Agent At Your Service Agents manage the call center for information and communication throughout Big Sky Resort. We communicate efficiently with other departments as well as other team members through phone, email, various computer systems, and radio. ...Full timePart timeSeasonal workWork at officeFlexible hoursShift work
- Spa Front Desk Agent Solace Spa is seeking an outgoing, reliable, and detail-oriented professional to join our front desk team. As a Spa Front Desk Agent, you are much more than a receptionistyou are the face of the spa. From the moment a guest walks through the door or...Full timeSeasonal workWork at officeFlexible hoursShift workAfternoon shift
Boyne Resorts | Corporate
Big Sky, MT3 days ago - ...the experiences they remember most. Together, we take pride in caring for this special place—preserving its history, stewarding its natural... ...Qualifications Previous experience in hospitality, customer service, tourism, retail, recreation, or another guest-facing role...Local areaWeekend workAfternoon shift
Lone Mountain Ranch
Big Sky, MT1 day ago - ...Retail Cashier We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training. At Ace Hardware Big Sky we're independently owned and operated...Shift work
Ace Hardware
Big Sky, MT2 days ago - ...overall guest satisfaction. Perform other duties as requested by management. High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. Competitive wages for full time and part...Daily paidFull timePart timeImmediate startShift work
The Rittenhouse Hotel
Big Sky, MT1 day ago - ...Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive...Daily paidFull timePart timeImmediate startShift work
Hersha Hospitality Management
Big Sky, MT2 days ago - HHM Hotels is seeking a Night Auditor to balance revenue and settle accounts nightly, while handling guest service tasks and updating guest records. You will prepare daily reports and audit cashiers, with responsibilities covering nightly operations and safety practices...Shift workNight shiftWeekend work
- ...departments across the resort to ensure each guest feels truly taken care of. The front desk accepting applications is the Huntley/... ...attitude and genuine interest in learning Previous hospitality or customer service experience is preferred Comfortable using computers and...Full timeSeasonal workWork at officeShift work
Boyne Resorts | Corporate
Big Sky, MT3 days ago - Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk...Daily paidFull timePart timeNight shiftWeekend work
Plazahotelelpaso
Big Sky, MT3 days ago - Night AuditorBalance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office ManagerPerform...Full timePart timeNight shiftWeekend work
The Rittenhouse Hotel
Big Sky, MT5 days ago - The Alinea Group Culinary Residency Join us for the highly anticipated return of The Alinea Group's four-month culinary residency, led by internationally acclaimed chef Grant Achatz. This distinctive dining experience combines European culinary precision with Montana...Hourly payFull timeShift workNight shift
- Overview At Big Sky Resort, our Night Cleaner team are the unseen architects of tomorrow's experiences, transforming Vista Hall into a canvas ready for the next day's culinary magic. Working in the peaceful hours when the mountain sleeps, you'll master your craft with ...Full timeSeasonal workNight shiftWeekend work
- ...Big Sky Resort in Montana is seeking a Night Operations Specialist for the Enchanted Forest Experience. You will help set the scene, greet guests, manage trail lighting, fires, and flow, while ensuring safety and guest delight during the evening walk. This role is ideal...Shift workNight shiftAfternoon shift
Sugarloaf Mountain Corporation
Big Sky, MT2 days ago - ...Big Sky Resort in Big Sky, MT is seeking a Customer Care Specialist to serve as a trusted guide for guests and internal teams across lift access, dining, events, and activities. You will assist guests planning trips, navigating the mountain, and following up post-visit...
Sugarloaf Mountain Corporation
Big Sky, MT4 days ago - ...Sales Associate We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training. At Ace Hardware Big Sky, we're independently owned and operated...Local areaShift work
Ace Hardware
Big Sky, MT2 days ago - ...Internship Director at Big Sky Resort Job Description Overview The Front Desk Associate position works within a team to provide excellent customer service to deliver an exceptional experience at Big Sky Resort to our guests. Front Desk Associates greet guests, assist with...Full timeInternshipSeasonal workWork at office
- ...lesson and lift ticket sales while capturing guest information and maintaining a high level of professionalism Deliver exceptional customer service while juggling high volumes of in-person interactions Keep the sales desk area clean, organized, and ready for the day'...Full timeSeasonal workWork at office
$25 - $27 per hour
...Natural Retreats is looking for an Operations Specialist to join our team in Big Sky, MT.... ...ensure all guests and owners receive amazing customer service in all aspects of their stay... ...Spending Accounts (medical and dependent care) 401K retirement plan options with 3.5%...Full timeTemporary workWork at officeFlexible hoursShift workWeekend workAfternoon shift2 days per week- One&Only Resorts in Big Sky, Montana is looking for a dedicated individual to coordinate the Housekeeping department while ensuring tasks are completed according to resort standards. Responsibilities include preparing daily task sheets, monitoring guest room statuses, ...
One & Only Resorts
Big Sky, MT2 days ago
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