Field Applications Engineer

Field Applications Engineer

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose: Provide pre-sales and post-sales technical support for the development and implementation of complex products/applications/solutions. Use in-depth product hardware, software and applications knowledge to provide technical expertise to sales staff and the customer through sales presentations, assistance with proposals and product demonstrations. Provide technical expertise to in-house Engineering and Product Management resources to facilitate and expedite resolution of issues to reduce time to market. Individual may project-manage specific issues and integrations, as needed. Needs to convey customer feedback to technical design and engineering staff.

Key Responsibilities:

• Assist the sales staff in assessing potential application of company products to meet customer needs
• Assist sales staff with product demonstration
• Perform installations and post-rollout training for customers on the operations and features of the application/solution
• Disseminate customer technical requirements to product management and sales staff
• Interfacing with Tech support, Product Management, and Sales to resolve customer issues
• Conduct field testing and product set-up
• Conduct product training to internal and external customers
• Prepare detailed specifications for the development and implementation of customer applications/solutions
• Assist users with product capability assessment and validation
• Identify appropriate software technologies and support solutions for problem resolution
• Set customer expectations and keep appropriate parties informed of progress
• Provide follow-up testing, troubleshooting and performance tuning as necessary

Experience Required:

• Bachelor's degree in Engineering or 8+ years of relevant experience in lieu of a degree
• Minimum 5 years' experience in the GPS or related industry & 5 years' experience in Machine Control
• 5+ years' Applications Engineering experience preferred

Pay Transparency: The annual salary for this role is USD $86,625.00 - $132,825.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) For roles open across multiple locations, the salary range indicated refers to the primary location. If a different location is considered, the applicable salary range will be communicated to candidates prior to the first interview.

What We Offer:

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: Flexible work arrangements Savings & Retirement benefits Tuition reimbursement Parental leave Adoption assistance Fertility & Family building support Employee Assistance Programs Charitable contribution matching and Volunteer Time Off