Vice President of Finance

Role Description

The Vice President of Finance is a hands-on leadership role reporting to the Chief Financial Officer. The VP will be directly involved in the work:

• Building models
• Reviewing ARR
• Pressure-testing forecasts
• Sitting alongside business leaders to drive decisions

The VP will inherit and lead a team of approximately 7 finance professionals, with the opportunity to continue building that organization as ESO grows. This person will serve as a key strategic partner to ESO’s Executive Leadership Team.

This role consolidates strategic finance and FP&A leadership into a single seat, covering everything from long-range planning and pricing strategy to ARR analytics, debt management, and exit readiness. The VP will regularly engage with ESO’s board, Vista Equity Partners, and lenders, and will be a visible, credible voice for finance across the organization.

ESO is a remote-first company, requiring someone who knows how to lead with presence and intention across a distributed team and organization, building trust and connection without the benefit of shared physical space.

ESO operates in a genuinely complex business environment:

• Customer base spans from small volunteer fire departments to large municipal EMS agencies and health systems
• Broad product portfolio serving multiple segments across software, data, and analytics
• Actively bringing AI-powered products to market

The right candidate has operated in environments of similar complexity and knows what it takes to build finance capability while keeping the trains running.

Qualifications

• Bachelor’s degree in Finance required; MBA strongly preferred
• 15+ years of progressive finance leadership experience in a complex global company
• Demonstrated ability to lead in a player-coach capacity
• A collaborative, low-ego leader who builds trust quickly
• Proven ability to lead and build relationships in a remote-first environment
• Proven success in SaaS or recurring revenue businesses
• Experience building financial frameworks for AI or emerging product lines is a strong plus
• Experience in private equity-backed environments
• Strong FP&A and strategic planning credentials
• Hands-on experience with Adaptive Planning, NetSuite, Salesforce, and BI tools
• Experience with cash flow forecasting, debt management, and covenant reporting
• Proven ability to lead pricing strategy and support M&A due diligence
• Demonstrated success building Finance Business Partner organizations
• Passion for AI and data-driven decision-making
• Exceptional communication and cross-functional collaboration skills

Requirements

• Lead all financial planning, budgeting, and forecasting across ESO
• Build and lead ESO’s Finance Business Partner organization
• Drive alignment between financial forecasts and corporate strategy
• Lead revenue forecasting processes across all business units
• Build out P&L reporting by business and customer segment
• Serve as a hands-on thought partner to functional and business leaders
• Deliver timely, accurate, and insightful financial reporting
• Implement and leverage advanced analytics and visualization tools
• Own all corporate financial reporting
• Lead the preparation of Board of Directors decks
• Drive the monthly operating review (MOR) process
• Lead quarterly business reviews (QBRs)
• Support company-wide communications including town halls
• Prepare Vista reporting packages and any ad hoc materials
• Provide deep analytical insight into the ARR snowball
• Translate SaaS metrics into business implications
• Build and maintain ARR analytics and P&L frameworks for AI product lines
• Collaborate with the CFO and Chief Strategy Officer on long-range financial plans
• Develop and refine pricing strategies
• Provide financial support to corporate development and partnership initiatives
• Partner on financial due diligence, valuation modeling, and deal structuring
• Lead weekly and monthly cash flow forecasting
• Partner with Vista Equity Partners to identify and execute value creation initiatives
• Oversee covenant compliance and reporting
• Drive automation and system enhancements across financial planning

Benefits

• Competitive health plans (medical, dental, & vision insurance)
• PTO (starting at 20 days) & 12 company holidays
• 401(k) with company match
• Telemedicine service provided by ESO
• Savings accounts (FSA, HSA, DCA)
• Employee Assistance Program (EAP)
• Peace of mind benefits such as life insurance and disability insurance
• Paid parental leave, new child program, & flexible parental return-to-work options