Director of Inside Sales

Company Overview Loop is building the enterprise co-pilot for restaurants, starting with delivery. Over the last 3 years, delivery & digital ordering grew 10x into a major source of restaurant’s revenue, throwing up fundamental operational and financial challenges. With Loop, restaurants can view their P&L in real time, automate closing books, improve order accuracy, diagnose poor performance and empower their teams with feedback. Job Summary We are seeking a strategic and results-driven Director of Inside Sales to lead our high-performing inside sales team and aggressively expand our market share. This role is a significant force multiplier for our business and is responsible for scaling our team through best-in-class recruitment, onboarding, and ongoing development of top sales talent. The ideal candidate will be a dynamic leader with a passion for building winning teams and a track record of exceeding revenue goals in a fast-paced B2B SaaS environment. Key Responsibilities Recruiting and Talent Acquisition: Develop and execute a proactive sales talent acquisition strategy to build a robust candidate pipeline. Partner with Human Resources to continuously recruit, interview, and hire high-performing inside sales representatives. Craft a compelling narrative for potential candidates that sells the vision, culture, and growth opportunities of our company. Team Leadership and Development: Build, mentor, and motivate a high-performing inside sales team. Develop and implement comprehensive training and onboarding programs to ensure new hires quickly become productive. Provide continuous coaching and professional development to help team members grow and advance their careers. Strategy and Operations: Develop and implement an inside sales strategy aligned with overall company objectives and revenue targets. Optimize sales processes and leverage CRM data to drive efficiency and track team performance against key metrics (KPIs). Work closely with Marketing and Revenue Operations to ensure seamless lead flow, effective campaign execution, and accurate forecasting. Performance Management: Monitor individual and team performance, providing regular feedback, and managing performance improvement plans as needed. Conduct regular forecasting and pipeline reviews to ensure sales targets are met and exceeded. Culture and Environment: Foster a positive, collaborative, and results-driven sales culture. Actively recognise and reward top performers to drive motivation and retention. Qualifications Bachelor's degree required; MBA is a plus. 5+ years of proven experience leading inside sales teams in a B2B SaaS or technology setting, with a track record of achieving aggressive sales targets. Demonstrated success in actively recruiting, hiring, and onboarding top-tier sales talent. Strong proficiency with CRM platforms (e.g., Salesforce) and sales engagement tools. Exceptional leadership, coaching, and motivational skills. Excellent communication, interpersonal, and presentation abilities. Strong analytical skills with the ability to leverage data to inform strategy. What You Will Get A team of hardworking tenured reps, with demonstrated performance. A top performing SDR team currently hitting 100%+ to goal. Massive tech budget. Mentorship from C-level revenue leadership. Must Haves Extremely analytical and has a deep focus on building and executing on systems. Ability to build a world-class team from the ground up, with demonstrated execution in hiring, training and ramping up performance (experience building training and onboarding multiple reps with 3-6 month onboard times). Processes for weekly reviews, increasing and keeping up morale, and sales enablement. Requirements Has strong network of performing sales people - grew and nurtured great sellers. Has directly closed 5mm+ revenue of self-sourced revenue across mid market and ent deals as an individual contributor. 5+ years of experience as IC on SDR → MM → ENT. Made 10+ lifetime hires that resulted in at least 3-5 reps that grew into closing 1mm+ rev/year. Managed 10+ team of reps primarily outbound with SDR embeds. Has dealt with co-marketing channels, partnerships and inbound (marketing). Has managed 10mm+ revenue growth in 1 year. Nice to Haves Has program managed events - trade shows/conferences. Has written or iterated on seller scripts, demo presentations, and slide decks. Can prompt AI. Evaluated and built 200k+ of sales tech stack. #J-18808-Ljbffr Loop AI - Delivery Intelligence Platform